Front Desk Coordinator II, Variable Part Time Day Shift, Outpatient Wellness Clinic

Adventist HealthCare is a faith-based healthcare organization with a history spanning over a century, serving communities in the Maryland area with high-quality, compassionate care. As the first and largest healthcare provider in Montgomery County, Adventist HealthCare is committed to extending God’s care through the ministry of physical, mental, and spiritual healing. The organization fosters a culture that values mission-centric care, recognizes professional expertise, and supports a work-life balance, ensuring a supportive and welcoming environment for both employees and patients. Adventist HealthCare emphasizes inclusivity, equity, and safety within its workforce and provides reasonable accommodations in accordance with applicable laws and religious principles. The role of Front Desk Coordinator II at Adventist HealthCare’s Outpatient Wellness Clinic is integral to the clinic’s operations and patient experience. This position focuses on coordinating patient appointments, managing check-in and check-out processes, and ensuring smooth communication between patients and providers. The coordinator is expected to utilize electronic medical records to verify insurance information, collect account balances, and assist providers with various clerical duties, including scanning and faxing essential patient documents. The role demands excellent organizational and communication skills, enabling the coordinator to manage incoming calls effectively and relay messages promptly to the appropriate healthcare professionals. This part-time position offers a work schedule of Monday through Thursday from 8 am to 5 pm and Friday from 8 am to 3 pm, primarily providing coverage on an as-needed basis. Compensation ranges from $18.80 to $24.18 per hour, with the classification under the Fair Labor Standards Act as a non-exempt position. Adventist HealthCare strongly encourages all applicants to be fully vaccinated against COVID-19 prior to employment and maintains a strict policy prohibiting nicotine and drug use to promote a healthy work environment. The organization offers benefits such as a 403(b) retirement plan, free employee parking, an Employee Assistance Program (EAP), and recognizes and rewards professional expertise. Joining Adventist HealthCare as a Front Desk Coordinator II means becoming part of a dedicated team that makes a positive impact on patients’ lives daily. The role offers the opportunity to work in a supportive and mission-focused environment while gaining valuable experience in medical office administration and patient care coordination. The position also welcomes bilingual candidates, particularly those fluent in Spanish, and prefers candidates with Certified Medical Assistant credentials to provide additional clinical coverage when necessary. This dynamic role is perfect for individuals committed to compassionate service and operational excellence in healthcare settings.

• High school diploma or equivalent
• Minimum of 1-2 years of experience in medical office administrative assistant, receptionist, or coordinator role
• Ability to handle electronic medical records accurately
• Preferred bilingual in Spanish
• Preferred Certified Medical Assistant certification
• Ability to work Monday through Friday during scheduled hours
• Commitment to adhere to COVID-19 vaccination recommendations
• Compliance with workplace tobacco and drug-free policy