Festival Foods seeks Cart Runner-Green Bay,WI in Green Bay,WI,USA

Festival Foods is a well-established Wisconsin grocer renowned for its commitment to giving back to the communities it serves and providing guests with exceptional service and value. Operating more than 40 full-service supermarkets spread across the state of Wisconsin, Festival Foods has built a strong reputation for fostering a customer-centric shopping environment where people are prioritized. Their dedication to the community and customers is evident not only in their daily interactions but also in their extensive associate benefits and supportive programs. This ethos makes Festival Foods a preferred employer for many seeking to work in a positive and inclusive retail environment. The company strongly values inclusivity and equal opportunity, aiming to build a team of skilled, experienced, and service-oriented associates from diverse backgrounds and perspectives. This diversity enhances their ability to serve guests and communities effectively while fostering a respectful and supportive workplace culture. The role of Cart Runner at Festival Foods, based at the Green Bay North - University store location, is a part-time position vital to the smooth operation of the store and the overall guest experience. Reporting directly to the Guest Services Manager, the Cart Runner plays a crucial role in maintaining a welcoming and safe shopping environment. This part-time position requires the Cart Runner to work evenings and weekends, covering various shifts including nights, weekends, and holidays. The Cart Runner is responsible for collecting shopping carts from the parking lot and store perimeter in all weather conditions, ensuring carts are readily available for guests when needed. This task is essential in keeping the parking areas orderly and the store accessible and convenient for customers. In addition to handling carts, the Cart Runner assists guests by providing prompt parcel pick-up services, which improves customer convenience and satisfaction. The role extends beyond physical duties to include creating warm, friendly interactions with customers, adding a personal touch to the shopping journey. Key performance expectations include maintaining Guest Services standards, proactively sharing customer feedback with management, and supporting broader team goals to deliver superior service. The Cart Runner must be attentive, courteous, and cooperative, effectively communicating with both associates and customers to contribute to a positive work atmosphere. Physical demands are significant, requiring the ability to stand for long periods, walk extensively throughout the store, and bend or lift up to 50 pounds regularly. Skillful use of equipment and careful handling of merchandise during bagging are critical to maintain product integrity. Festival Foods values associates who demonstrate strong communication skills, attention to detail, and a readiness to embrace a flexible work schedule with varied hours and shifts. Beyond the role itself, Festival Foods offers attractive benefits designed to enhance the personal and professional lives of its associates. These include an associate discount of 15% on grocery purchases, weekly pay with premium pay opportunities on Sundays and holidays, and two-week advanced scheduling for better work-life balance. Part-time and full-time associates are eligible for vision and dental insurance options. Support for overall well-being is provided through paid parental leave, fitness reimbursement programs, an Employee Assistance Program (EAP), and confidential care coaching services. Additionally, Festival Foods supports financial planning through a 401(k) retirement savings plan with an annual discretionary company match. Overall, working as a Cart Runner at Festival Foods represents an excellent opportunity to contribute to a company that values its employees and community while gaining valuable retail experience in a friendly and supportive environment. Joining Festival Foods means becoming a part of a team dedicated to treating every customer as a guest, fostering meaningful guest interactions, and delivering exceptional service every day.

• Ability to stand for extended periods and walk throughout the store
• Ability to bend, stoop, lift or push up to 50 pounds regularly
• Fine finger and broad manual dexterity with good eye-hand-foot coordination
• Willingness and ability to work in all weather conditions
• Availability for varied shifts including nights, weekends, and holidays
• Ability to communicate clearly and courteously with guests and associates
• Commitment to providing exceptional customer service
• Reliable and punctual with good attendance record