Fairfield Inn & Suites Cheyenne - Housekeeping Assistant Supervisor

Fairfield Inn & Suites Cheyenne is a distinguished hotel situated conveniently off of I-25, near notable landmarks such as the Frontier Mall and Cheyenne airport. This Marriott property prides itself on being the closest accommodation to Cheyenne's renowned Frontier Days Event held annually at Frontier Park, located less than two miles from the hotel. The location is ideal for both leisure and business travelers, being in close proximity to the Cheyenne Civic Center and F.E. Warren Air Force Base. Guests can also benefit from the nearby diverse range of dining options and significant business hubs including Frontier Oil Refinery, Union Pacific Railroad, NWSC, and the Wyoming capital. This hotel is recognized for its excellence, holding both Platinum and Diamond Awards, and boasts amenities designed to enhance guest comfort and convenience. These amenities include free WiFi, a state-of-the-art fitness center, a fully equipped business center, a refreshing indoor pool, and a complimentary hot breakfast buffet every morning. The Housekeeping Assistant Supervisor role at Fairfield Inn & Suites Cheyenne is a vital position that focuses on maintaining the high standards of cleanliness and guest satisfaction the hotel is known for. This role is responsible for helping administer and coordinate housekeeping functions within assigned sections of the hotel. The Assistant Supervisor plays a key part in inspecting guest rooms to ensure they meet or exceed the set standards, assisting room attendants as needed, and providing necessary training to staff to promote a culture of excellence. Additionally, the Assistant Supervisor is charged with stepping in to perform all housekeeping supervisor duties in the absence of the Housekeeping Supervisor, demonstrating leadership and operational oversight. This position demands a proactive approach towards both guest interactions and staff supervision, ensuring that every touchpoint with guests is handled in a friendly, service-oriented manner that aligns with Aimbridge Hospitality's standards and values. The Assistant Supervisor monitors daily housekeeping operations, including inspecting staff work performance and housekeeping equipment such as carts and linen closets, ensuring cleanliness and orderliness are maintained throughout the hotel. They play a crucial role in managing key control systems, organizing staff assignments, facilitating communication between housekeeping and other departments, and initiating work orders to address maintenance issues promptly. As a leader within the housekeeping team, the Assistant Supervisor not only oversees daily operational tasks but also motivates, coaches, and trains room attendants and housekeeping staff, fostering a supportive and efficient work environment. This leadership responsibility extends to ensuring compliance with hotel policies, safety regulations, and housekeeping standards, conveying a professional image through high standards of personal appearance and grooming. Effective communication with management and attendance at relevant meetings are also integral parts of the role. This full-time position offers a competitive benefits package after an initial waiting period, reflecting the company's commitment to its employees. Benefits include daily pay options, medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, an employee assistance program, and a 401k retirement plan. The opportunity to work in a prestigious hotel environment with excellent career development prospects makes this role ideal for individuals seeking a dynamic supervisory role in hospitality housekeeping services.

• At least 1 to 2 years of progressive experience in a hotel or related field
• High school diploma or equivalent
• Ability to supervise and train housekeeping staff
• Strong communication and organizational skills
• Ability to work varied schedules as required
• Familiarity with housekeeping standards and safety regulations
• Ability to motivate and counsel employees
• Basic computer skills for record keeping and reporting