Executive Director of Conference and Event Services

Lasell University, located in Newton, Massachusetts, is a well-established institution known for its commitment to providing a high-quality, student-centered education. As a private university, Lasell embraces an innovative approach to learning that integrates academic excellence with real-world experiences, preparing students for successful careers and meaningful lives. STEM programs, business, communications, and health sciences are among its diverse academic offerings, fostering a dynamic community of learners and professionals on a vibrant campus. With a focus on inclusivity and growth, Lasell University values diversity and promotes an environment where every individual is respected and empowered. The role of Executive Director of Conference and Event Services at Lasell University is a pivotal leadership position responsible for the strategic management and operational execution of the institution's wide range of events, conferences, and external rentals. This full-time staff position offers a competitive salary range of $82,000 to $90,000 annually. The Executive Director plays a critical role in shaping the university's public engagements by ensuring that all events uphold Lasell's standards of excellence and align closely with institutional goals and branding. This involves overseeing complex logistical arrangements, enhancing client relations, and driving revenue through innovative marketing and operational strategies. The Executive Director will lead a dedicated team, including a Manager of Conference and Event Services and student employees, fostering a collaborative environment that prioritizes service excellence and continuous improvement. They will manage department budgets, pricing strategies, contract negotiations, and vendor relationships to ensure financial and operational efficiency. Additionally, the role demands close collaboration with multiple university departments such as Facilities, Dining Services, IT, Campus Police, and Housekeeping to guarantee seamless event delivery. Beyond operational oversight, the Executive Director will also leverage technology to optimize event management processes and utilize data analytics to improve services and inform decision-making. This leadership position requires excellent communication, organizational, and negotiation skills, as well as proficiency in various software applications. A bachelor's degree is required, with a preference for candidates holding a master's degree and prior experience in higher education event management systems such as EMS or 25Live. Lasell University values a strong dedication to diversity, equity, and inclusion, and the Executive Director will play a vital role in upholding these values within their department and throughout the campus community. Evening and weekend availability is expected, and candidates must be able to handle physical tasks such as lifting and moving across campus venues. This role represents a unique opportunity to contribute to the university's mission by delivering exceptional event experiences that enhance campus life and community engagement while supporting the institution's strategic priorities and revenue goals.

• Bachelor’s degree in hospitality, business administration, or related field
• Minimum 3-5 years of progressive experience in event or conference services preferably in a higher education setting
• Demonstrated leadership and supervisory experience
• Keen attention to detail
• Strong organizational skills
• Excellent communication and negotiation skills
• Proficient use of spreadsheet applications such as Excel or Google Sheets
• Proficient use of Microsoft Office Suite
• Evening and weekend work required
• Ability to lift up to 25 lbs and walk across campus venues