Defense and Government/Travel Consultant l (Entry Level) onsite Elmendorf AFB Alaska

CWT, also known as Carlson Wagonlit Travel, is a leading global travel management company with a rich heritage spanning over 150 years. The company specializes in providing comprehensive travel solutions to corporations and governments worldwide. Among its diverse divisions, CWTSatoTravel stands out as the U.S. military and government sector of CWT, dedicated to offering seamless and secure travel management services to federal clients. Employing over 700 associates across more than 180 locations in eight countries and U.S. territories, CWTSatoTravel combines extensive experience with innovative technology to deliver superior travel experiences to its clients. The company fosters a collaborative and inclusive culture that places people first, emphasizing high-quality service, teamwork, and corporate social responsibility. The position of Defense and Government Travel Consultant I (Entry Level) at Elmendorf Air Force Base in Alaska offers a unique opportunity for individuals passionate about customer service and interested in beginning a career in the specialized field of defense and government travel. This role is a standard full-time position with a salary range between USD 33,280 and USD 35,600 per year. The role involves working onsite at Elmendorf AFB, providing travel consulting services to U.S. military and government personnel. As a travel consultant, you will play a pivotal role in managing travel arrangements for government clients, ensuring compliance with specific client standards and preferences. Your day-to-day responsibilities will include making reservations for air, hotel, car, and rail travel while handling both routine and complex bookings, including multi-destination itineraries, ticket exchanges, and complex fare structures. You'll act as a trusted advisor to travelers, delivering informed recommendations to enhance their travel experience. This role engages with travelers before, during, and after their trips, requiring strong communication skills and attention to detail. CWTSatoTravel values a positive attitude and a willingness to learn, offering comprehensive training and support to help new employees succeed. They recognize that many candidates may not have prior experience in defense and government travel but emphasize that a passion for customer service and commitment to teamwork are the most critical attributes. Employees benefit from a supportive work environment that encourages growth, innovation, and a culture of caring. The company also offers various benefits, including hands-on training in the travel industry, competitive compensation with shift differentials and referral bonuses, substantial paid time off including holidays and sick leave, flexible working options, and access to medical, dental, and vision insurance. The role requires U.S. citizenship due to the nature of working with federal government clients and involves a background and security check. CWTSatoTravel is an equal opportunity employer committed to diversity and inclusion, welcoming candidates from all backgrounds and providing accommodations for applicants with disabilities. Joining CWTSatoTravel as a Defense and Government Travel Consultant I not only offers a career start in an industry poised for growth and innovation but also the chance to make a meaningful difference by supporting those who serve the country. This role perfectly suits individuals who enjoy working in a dynamic environment, providing excellent customer service, and embracing continuous learning opportunities within a respected global organization.

• U.S. citizenship is required
• Authorization to work in the U.S. is not sufficient
• Subject to background and security checks including criminal history and credit review
• Adherence to government and company information security policies
• Completion of required Information Security and Privacy Act training
• Safeguard traveler personal identifiable information (PII)
• High school diploma or equivalent
• Less than 1 year of experience acceptable
• Must be detail-oriented
• Good communication skills
• Basic MS Office skills
• Ability to work onsite at Elmendorf AFB