Event Operations Coordinator (Full-time)

The Phillip and Patricia Frost Museum of Science is a prestigious and innovative science museum located in Miami, dedicated to inspiring curiosity and discovery through interactive exhibits and cutting-edge scientific programming. Known for its vibrant educational experiences, the museum serves as a hub for science learning, bringing together community members, families, students, and tourists to engage with the natural world and scientific principles. As an institution committed to excellence, the Museum continuously strives to offer a welcoming and inspiring environment that elevates the science literacy and appreciation of both local visitors and international guests alike. The Museum employs a diverse team of professionals passionate about transforming the visitor experience through a blend of education, entertainment, and operational excellence. Through dynamic exhibits, educational programs, and special events, the Museum fosters an appreciation for science and promotes lifelong learning. Its position as a leading science institution in Miami also underscores its dedication to community engagement and innovation. Currently, the Phillip and Patricia Frost Museum of Science seeks a full-time Event Operations Coordinator to join its Guest Experience Department. This critical role reports directly to the Director of Event Sales and Operations and is classified at the P2/4 grade level. The Event Operations Coordinator plays a key part in ensuring the smooth execution of events hosted within the museum’s various spaces. The role involves acting as the central point of contact for coordinating complex logistics involving multiple internal departments as well as external clients and vendors, guaranteeing seamless event delivery and exceptional guest experiences. The Event Operations Coordinator will be responsible for managing every detail pertaining to event rentals, working closely with the Sales Department to translate client needs into actionable event orders and operational directives. The position demands exceptional organizational capabilities, proactive communication, and a problem-solving mindset to meet the fast-paced and dynamic requirements of museum events. Additionally, the Event Operations Coordinator will coordinate with various museum departments including catering, security, guest services, and audiovisual teams to ensure thorough preparation and execution of events that range from intimate gatherings to large-scale public-facing programs. The role also involves conducting pre-event and post-event meetings as agreed upon with clients to maintain clear communication channels and uphold service excellence. The successful candidate will have at least two years of relevant work experience, preferably with a background in hospitality management or event coordination. Proficiency in Microsoft Office applications is necessary, and familiarity with specialized hospitality industry software is considered an advantage. Candidates should demonstrate strong organizational skills, excellent verbal and written communication abilities, and a capacity to prioritize multiple tasks under pressure while maintaining a customer-focused attitude. Physical stamina is also essential for this role. The coordinator must be prepared to work flexible hours including nights, weekends, and holidays, standing for extended periods, navigating museum spaces quickly to resolve issues as they arise, and handling physical tasks associated with event setups such as lifting and moving equipment. This demanding role offers a unique opportunity to be integral to the museum’s mission of delivering world-class scientific and cultural experiences through impeccable event management. The role provides a full-time work schedule and is based at the museum's vibrant facility in Miami, while offering a supportive work environment and opportunities for professional growth within a renowned cultural institution.

• must be available to work evenings and weekends on a consistent basis
• must be able to stand for long periods of time, move quickly from space to space to quickly resolve issues and oversee events team members
• must be able to work for extended periods of time in elements, sun, heat, wind, etc
• daily tasks require variety of physical activities, related to walking, standing, stooping, sitting, reaching, lifting up to 50 lbs
• background clearance
• drug screening as part of the drug free workplace program