Dual Front Desk Manager - Austin, TX

White Lodging is a prominent hospitality company that specializes in developing and operating a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants located in some of the best cities across the United States. With a strong emphasis on creating memorable guest experiences, White Lodging understands that hospitality is all about how you make people feel. This core belief guides their operations as they strive to foster environments where both guests and employees can thrive. The company maintains a reputation for excellence through its commitment to quality service and its ability to cultivate workplace cultures that empower individuals to perform at their best and grow professionally. Recognized as a dynamic leader in the hospitality industry, White Lodging continues to expand its presence and impact by focusing on both business innovation and personal development. The role of Front Desk Manager at White Lodging carries significant responsibility in ensuring that daily operations within the Front Office department run smoothly and efficiently. This position requires a hands-on leader who will oversee all activities during their shift, managing the flow of operations while supporting and developing front desk agents and supervisors. Leadership is a key aspect of the job, as the Front Desk Manager will provide ongoing training and mentorship to associates, encouraging a positive and cooperative work environment. Another critical component involves proactive hiring strategies and participation in the interview process to build a capable team aligned with the company's high standards. A major focus of the Front Desk Manager's responsibilities includes delivering the highest quality service to guests, acting as an ambassador for the hotel, and ensuring that the entire front office team follows suit. In addition to supervising staff, this role entails managing financial tasks such as payroll and scheduling, requiring strong organizational and analytical skills. The Front Desk Manager must exhibit strong problem-solving abilities and the capacity to execute strategic plans effectively to achieve targeted results. This position offers the opportunity to work within a respected company that values leadership development, diversity, and inclusion. White Lodging provides a supportive culture that encourages personal and professional advancement. With benefits that include day-one medical, dental, and vision insurance, paid time off, wellness tools, and leadership training, employees are well-equipped to succeed and enjoy a healthy work-life balance. For those passionate about service and leadership in hospitality, becoming a Front Desk Manager at White Lodging represents a rewarding career path with room for growth and meaningful impact within the industry.

• prior leadership or supervisory experience
• passion for service with a positive, can-do attitude
• desire to develop and coach associates
• ability to creatively problem solve and execute strategy
• excellent communication and interpersonal skills
• strong organizational and multitasking abilities