Crew Member - Quick Hire!

HMSHost is a global leader in managing and operating food and beverage services in travel venues, including airports. At Birmingham-Shuttlesworth International Airport, HMSHost proudly operates the Chick-fil-A location at Concourse A, Gate A01. This position offers a unique opportunity to join a well-established, fast-paced airport dining service that prioritizes customer satisfaction, efficient operations, and employee growth. HMSHost is known for fostering a positive work environment that promotes career advancement and employee well-being, making it an attractive choice for individuals seeking meaningful employment in the hospitality and food service industry. Working with Chick-fil-A through HMSHost at this prime airport location involves engaging with a diverse and dynamic clientele composed of travelers from all over the world. The role demands a commitment to exceptional customer service, the ability to work effectively within a team, and the flexibility to handle a variety of tasks associated with running a quick-service restaurant. This role is essential in ensuring that patrons experience a welcoming environment and quickly receive their meals during their travel. As a non-exempt crew member, you will be instrumental in maintaining the cleanliness and organization of the restaurant, preparing food items to Chick-fil-A's high standards, and supporting the overall operational flow. This position provides comprehensive benefits, which sets HMSHost apart as a great employer. Employees receive health, dental, and vision insurance covering their medical needs. Additionally, generous paid time off including vacation, flexible scheduling, and sick leave help to maintain a healthy work-life balance. Holiday pay is another feature of the compensation package, recognizing the importance of special occasions. Employees are also provided meal and transportation benefits, making commuting and eating during shifts easier. The 401(k) retirement plan with company match supports long-term financial security, and company-paid life insurance adds an extra layer of protection. Moreover, HMSHost invests in its employees by offering tuition reimbursement, an employee assistance program, ongoing training, and exciting career growth opportunities. The referral program rewards employees who introduce new talent to the team with bonuses, enhancing employee engagement and development. Note that benefits may vary depending on the position, so discussing details with a recruiter is recommended. The Crew Member role is multi-faceted and involves various responsibilities. Key duties include cleaning and stocking customer eating areas, workstations, and equipment to maintain a hygienic and inviting environment. Greeting customers warmly and adhering to HMSHost's customer service policies are essential in fostering a positive dining experience. Maintaining solid product knowledge helps assist customers effectively. Transportation of supplies and equipment between storage and work areas ensures an efficient workspace. Additionally, assistants support kitchen functions as needed, helping with food preparation and managing inventory. Physical fitness to bend, twist, and stand for the duration of shifts is important. Communication skills for reading and comprehending instructions and policy documents while interacting comfortably with customers also play a critical role. While prior customer service and cash handling experience is preferred, the company invests in training to help all team members succeed. Overall, this Chick-fil-A crew member position at Birmingham-Shuttlesworth International Airport invites individuals who are enthusiastic, reliable, and eager to grow within a supportive corporate culture. HMSHost offers a rewarding career path for those passionate about hospitality and providing excellent customer service in a fast-paced travel setting.

• Ability to bend, twist, and stand to perform normal job functions
• ability to speak, read and comprehend instructions, short correspondence and policy documents
• demonstrates ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• physical capability to move and lift food and beverage products and supplies
• previous customer service experience preferred
• must be able to work flexible shifts including holidays