Cookie Crew - Chicago, IL

Insomnia Cookies, founded in a college dorm room by Seth Berkowitz, has evolved over the past 20 years into a beloved and innovative bakery and delivery brand renowned for its warm, delicious cookies. Headquartered in Philadelphia, PA, Insomnia Cookies has expanded to over 300 locations worldwide. The company is known for its unique bakery plus delivery concept that caters especially to cookie lovers who crave fresh, warm cookies delivered late into the night and throughout the day. With a rapidly growing footprint and a national shipping and gifting portfolio, Insomnia Cookies continues to revolutionize the cookie business by imagining what is possible and providing an unmatched customer experience. The brand's flagship store embodying an experiential "sweet-easy" concept highlights the company's commitment to quality, convenience, and community engagement. As a member of the Cookie Crew at the New Skokie, IL store located at 5219 Touhy Ave Suite 6B, you will be the ultimate Insomniac and the face of Insomnia Cookies to all customers visiting the store. This position is a part-time role offering a competitive pay rate of $16.00 per hour with flexible scheduling to fit various lifestyle needs. One of the most exciting aspects of this role is that you are not only responsible for greeting customers and offering outstanding service, but you also get to bake the brand’s signature warm and delicious cookies, creating the perfect experience from oven to customer. This role provides a dynamic workplace environment where you will develop important skills such as customer interaction, food preparation, cash handling, and team collaboration. The Cookie Crew role fosters a fun, exciting, and supportive atmosphere. Employees receive multiple benefits including pay-on-demand, which allows you to access your earnings daily for shifts worked rather than waiting until the end of the week. This perk, along with paid vacation and sick time, pet insurance options, and interactive training and mentorship, make this an attractive position for individuals looking for job stability with opportunities for growth and advancement. As a front-line employee, you will ensure all customers experience excellent service with friendliness and efficiency, taking orders accurately and answering questions about menu items. You also ensure every delivery order is correctly packaged and sent out while maintaining high hygiene and cleanliness standards in the bakery. Because this is a customer-facing role, a personable and genuine demeanor is essential along with the ability to lift and handle product boxes and work nights, weekends, and holidays as required. Joining Insomnia Cookies means becoming part of a company that values creativity, community, and an upbeat team spirit. The brand has cultivated a passionate community of cookie lovers who trust Insomnia for both in-store and delivery experiences. Working here means not only contributing to that legacy but also benefiting from various perks like employee discounts and free cookies during each shift, ensuring that employees share in the brand’s enthusiasm and love for their products. Overall, this role is ideal for energetic, motivated individuals who are excited about customer service, food, and working in a fast-paced, friendly environment.

• Must be 18 years or older
• legally eligible to work in the United States
• able to work nights, weekends and holidays
• able to lift up to 40 lb boxes of product
• at least 6 months experience in a customer service role preferred