Concierge - Novel Turtle Creek - Apply Now!

Greystar is a global real estate leader, distinguished by its comprehensive and fully integrated platform that specializes in property management, investment management, development, and construction services focused on institutional-quality rental housing. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown to manage and operate over $300 billion in real estate assets across more than 250 markets worldwide, including offices in North America, Europe, South America, and the Asia-Pacific region. As the largest operator of apartments in the United States, Greystar manages more than one million residential units globally. The company's vast portfolio includes nearly $79 billion in assets under management, comprising $35 billion in development assets and over $30 billion in regulatory assets. Known for its commitment to excellence and innovation, Greystar emphasizes providing world-class service and creating vibrant communities where residents can thrive. To learn more, visit www.greystar.com. This position focuses on providing outstanding resident services, acting as a crucial information source for community members regarding local market resources, and coordinating various resident programs and activities. The role requires strong organizational and communication skills, as the successful candidate will greet prospects and residents, manage phone communications, maintain scheduling for guest suites and loading dock activities, and ensure the presentation of clubhouse amenities. Additionally, the candidate will handle package deliveries, manage equipment rental logs, assist in planning resident events, and cultivate relationships with concierge vendors. Physical demands include the ability to stand, walk, bend, and lift up to 25 pounds independently, with the capacity to work outdoors in various weather conditions and maintain a flexible schedule that may include evenings, weekends, and holidays. The role offers opportunities for bonuses based on performance and includes a comprehensive benefits package that supports the wellbeing and professional growth of full-time employees. Benefits include competitive medical, dental, vision, disability, and life insurance, generous paid time off, onsite housing discounts, paid sabbaticals, 401(k) matching, parental leave, and other employee assistance programs.

• High school diploma or equivalent
• Previous customer service experience preferred
• Ability to stand, walk, bend, stoop, and lift up to 25 pounds
• Flexibility to work evenings, weekends, and holidays
• Willingness to work outdoors in various weather conditions
• Ability to manage multiple tasks and prioritize
• Must be able to communicate effectively with residents and team members