Concierge Full Time - Apply Now!

Discovery Management Group is a prominent part of the Discovery Senior Living family of companies, which is recognized as one of the two largest senior living operators in the United States. With a strong reputation for performance, innovation, and lifestyle customization, Discovery Management Group manages and enhances senior living communities nationwide. The company proudly serves over 6,500 residents, providing them with exceptional care and tailored living experiences that meet their unique needs and preferences. This leadership position in the senior living industry is supported by a commitment to operational excellence and a focus on fostering vibrant, welcoming communities for seniors. Discovery Management Group offers rewarding career opportunities with competitive wages and a host of benefits including access to wages before payday, flexible scheduling options with both full-time and part-time hours, paid time off and holidays for full-time employees, as well as a comprehensive benefits package that includes health, dental, vision, life, and disability insurance. Employees also enjoy a 401(k) plan with employer matching, paid training, opportunities for advancement, meals and uniforms, and an Employee Assistance Program to support overall well-being. Currently, the company is seeking a Concierge to join their team. This role is pivotal in enhancing the daily experience of residents, their families, guests, and employees by providing a warm and professional first point of contact. The Concierge is responsible for greeting all visitors, managing incoming calls, taking thorough messages, and providing general information about the community. This position requires a friendly and approachable demeanor, excellent communication skills, and strong organizational abilities to ensure the smooth operation of front-desk activities. The Concierge role at Discovery Management Group involves a range of duties that support both administrative functions and resident services. Key responsibilities include handling telephone answering and reception duties, communicating messages accurately, greeting residents and visitors, and assisting with inquiries and directions. The Concierge also supports the marketing team by collating brochures, prepares meal tickets and tallies meal counts for dining staff, and maintains updated resident phone lists, move-in/move-out registers, and guest logs. They manage appointments for residents and their families, maintain the cleanliness and organization of the reception area, and distribute mail efficiently. This position is an excellent fit for individuals who enjoy helping others and want to make a meaningful impact by creating a positive living environment for seniors. The role requires adherence to company policies and procedures and offers opportunities for growth within the organization. If you are someone who values professionalism, empathy, and teamwork, and you wish to contribute to an innovative and leading senior living company, this Concierge position with Discovery Management Group could be an ideal career move.

• High school diploma or general education degree (GED) preferred
• One to three years customer service experience and/or training
• or equivalent combination of education and experience