Front Office Lead/Float - Quick Hire!

US Oncology Network is a leading healthcare provider specializing in oncology and hematology services, committed to delivering high-quality patient care through its extensive network of clinics and medical professionals. With a focus on innovation, compassionate treatment, and a patient-centered approach, the organization provides comprehensive cancer care and support services across multiple locations. The network is recognized for its dedication to advancing cancer treatment options, offering specialized therapies, and fostering an environment that supports both patients and healthcare employees alike. The company has built its reputation on clinical excellence and operational efficiency, aiming to improve outcomes and quality of life for cancer patients. US Oncology Network values diversity, equal opportunity employment, and workplace culture that promotes collaboration and professional growth. The organization is located in Eugene, OR, and Springfield, OR, and is known for providing a supportive and dynamic work environment in the healthcare field. The Front Office Lead/Float is a pivotal role within US Oncology Network’s front office operations. This full-time position offers an hourly wage ranging from $18.00 to $34.03, depending on factors such as experience and education. The role requires a proactive leader who can balance operational oversight with direct support and training of front office staff, including receptionists and phone operators. The Front Office Lead/Float ensures daily workflows are efficient, accurate, and compliant with clinic policies while maintaining a positive atmosphere that reflects the organization's commitment to excellent patient care. As a frontline leader, the individual in this role will oversee daily operations, provide training on procedures and best practices, and serve as a key resource for resolving issues among patients and staff. The position encompasses floating duties, allowing coverage across various front office roles to support seamless clinic functioning. Additionally, the lead collaborates closely with the Front Office Supervisor to identify and implement process improvements, participate in scheduling and performance feedback, and promote team development. The job demands excellent communication, adaptability, and the ability to manage multiple priorities in a fast-paced healthcare setting. US Oncology Network emphasizes the importance of quality, commitment, and flexibility in this role, which ultimately contributes to the overall patient experience and clinic success. Employment benefits include medical, dental, vision, life insurance, and a 401(k) plan, supporting the well-being and financial security of its employees.

• High school diploma or equivalent
• Medical receptionist or office experience preferred
• Proficiency with computer systems and Microsoft Outlook Office Word and Excel
• Must complete required e-learning courses within 90 days
• Ability to handle day to day work challenges confidently
• Willingness to adjust to multiple demands and shifting priorities
• Ability to set high standards of performance and work efficiently
• Commitment to deliver quality products and or services
• Ability to stand and walk for extensive periods
• Ability to lift and carry items up to 40 lbs
• Corrected vision and hearing to normal range