Concierge - Apply Now!

Sunrise Senior Living is a leading provider of senior living services, renowned for its commitment to quality care and supportive community environments. With a strong emphasis on creating meaningful connections, Sunrise fosters an atmosphere where residents are empowered to live longer, healthier, and happier lives. Recognized repeatedly as a Great Place to Work, Sunrise demonstrates a dedication to cultivating a positive workplace culture that values each team member's unique contributions. This recognition reflects the company's focus on employee satisfaction, growth opportunities, and a collaborative work environment, all of which contribute to delivering outstanding care to its residents. The Concierge role at Sunrise Senior Living is a vital position that often serves as the first point of contact for potential residents, families, and visitors. This role is both dynamic and multifaceted, requiring exceptional customer service skills combined with strong administrative and organizational abilities. The Concierge is responsible for greeting and assisting community members with warmth and professionalism, managing communications such as answering phone calls promptly, taking messages accurately, and providing comprehensive community information. Acting as an extension of the Director of Sales and Executive Director, the Concierge supports the recruitment process, helps maintain a welcoming and orderly environment in the front desk and Bistro areas, and assists with a variety of administrative and marketing duties. In this role, the Concierge plays a key part in supporting the community's safety and risk management efforts, collaborating with team members to ensure compliance with occupational health and safety standards. The position also includes responsibilities related to resident and family engagement, scheduling appointments, managing visitor protocols, and contributing to the smooth operation of daily community life. Administrative tasks such as data entry, mail distribution, meal ticket management, and maintaining important logs are integral to the role, further underscoring its importance in sustaining community operations. Sunrise Senior Living offers not only a fulfilling career but also a supportive environment that encourages personal and professional growth. Employees gain satisfaction from meaningful interactions and from serving others while benefiting from comprehensive training and development programs. As a member of the Sunrise team, the Concierge is expected to embody the organization's mission, principles of service, and core values, promoting a culture of respect, integrity, and teamwork. The company offers a range of benefits that enhance the overall employment experience, including medical, dental, vision, life, and disability plans, retirement savings options, employee assistance and discount programs, paid time off, and tuition reimbursement opportunities. Further, flexible pay options like myFlexPay allow employees to have financial flexibility by receiving pay promptly after a shift. This commitment to employee well-being and development helps ensure that team members are motivated and equipped to contribute positively to the Sunrise community. Joining Sunrise Senior Living as a Concierge means becoming part of a dedicated team focused on making a significant difference in the lives of seniors and their families while enjoying a rewarding and supportive work environment. This role offers the chance to grow professionally in a respected organization known for its outstanding workplace culture and community-centered approach.

• High school degree or GED
• customer service experience
• proficiency in Microsoft Office and computer applications
• ability to communicate effectively
• good organizational and time management skills
• ability to maintain accurate records
• ability to handle multiple priorities and tasks
• commitment to safety practices
• willingness to participate in required health testing and vaccinations as mandated
• must pass a drug test excluding marijuana
• ability to work as part of a team
• availability to attend meetings and complete training
• willingness to perform additional duties as assigned