Clinical Concierge - Medical Assistant - Apply Now!

Lehigh Valley Health Network (LVHN) stands as one of the most advanced and comprehensive health care providers in the nation, known for its exceptional commitment to patient care, clinical excellence, and cutting-edge medical technology. LVHN is a nationally recognized, forward-thinking organization dedicated to delivering an unparalleled health care experience. Over its distinguished history, LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years, a testament to its ongoing dedication to quality and innovation. The network comprises multiple facilities including Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital - Hazleton, and Lehigh Valley Hospital - Pocono, each distinguished with an 'A' grade for patient safety by The Leapfrog Group. LVHN’s recognition as a Magnet Hospital, receiving the American Nurses Credentialing Center's prestigious designation five times, highlights its unwavering commitment to nursing excellence and superior patient outcomes. This dedication extends throughout the organization, promoting a culture of teamwork, compassion, and technology-driven care. This opportunity is for a critical role serving as the first point of contact for patients at the Health Center at Bath facility. The Medical Assistant role combines front-line administrative responsibilities with essential clinical support to optimize patient care delivery and enhance the overall patient experience. The position demands a versatile individual who can efficiently coordinate activities such as patient check-in/check-out, insurance verification, appointment scheduling, and electronic medical records management, all while maintaining exemplary customer service and communication standards. This role supports physicians and clinical staff by assisting in clinical duties including measurement and collection of vital signs, preparation and maintenance of exam rooms, specimen collection, and administering medications and vaccinations per provider orders within the scope of practice. The Medical Assistant works collaboratively with providers, clinical teams, and administrative staff to streamline workflows and sustain a seamless care process. Additionally, they play a fundamental role in identifying patient risks, communicating relevant information, and ensuring patient follow-up to promote continuity of care. LVHN offers a professional setting characterized by efficiency, empathy, and comprehensive healthcare knowledge. The work shift for this position is varied, encompassing Sunday through Saturday from 8 am to 8 pm with rotating holidays and weekend schedules. LVHN seeks motivated individuals who bring strong multitasking, organizational skills, and the ability to adapt to the fast-paced, dynamic healthcare environment. Working onsite at 6649 Chrisphalt Drive, this position embeds the Medical Assistant within a team recognized for outstanding patient care and clinical excellence. Employment here aligns with a fair, inclusive workplace culture where all employees are valued for their unique contributions regardless of race, gender, religion, age, sexual orientation, or disability status. LVHN’s comprehensive benefits and commitment to professional development ensure that employees are supported to thrive in their healthcare careers. This role provides a meaningful opportunity to be part of one of the region’s top health networks, fostering both personal and professional growth while making a tangible difference in patient lives every day.

• Specialized diploma as a Medical Assistant or completion of LVPG Medical Assistant Trainee course
• Strong multitasking, organizational, and problem-solving skills
• Proficiency in EMR systems, word processing, and Excel
• Ability to adapt to changing priorities while maintaining efficiency, in a fast-paced healthcare environment
• Excellent communication and interpersonal skills, demonstrating empathy and professionalism
• Exceptional customer service and phone etiquette
• Knowledge of clinical workflows, medical terminology, and basic patient care practices
• BLS - Basic Life Support - American Heart Association within 30 days