Cicis General Manager - Mesquite, TX

CiCi's Pizza is a well-established restaurant chain with over 270 locations across 22 states, known for its commitment to delivering quality food and exceptional customer service. Founded with a passion for pizza and community, CiCi's Pizza has grown rapidly through its dedication to maintaining high standards in every aspect of its operations. Each restaurant location serves as a welcoming environment where customers can enjoy made-from-scratch pizzas, fresh ingredients, and a family-friendly atmosphere. The company's continuous expansion highlights its strong market presence and ambitious growth strategy in the competitive food service industry. The General Manager role at CiCi's Pizza is critical to the success and day-to-day operation of the assigned restaurant. This full-time position requires an individual who can oversee all facets of restaurant management while ensuring compliance with company standards and policies. As a key leader in the store, the General Manager takes ownership of maintaining operational excellence, financial health, and a motivated team dedicated to providing outstanding guest experiences. This role is dynamic, combining operational oversight with people management and strategic execution to sustain and grow the location's performance. The General Manager will be responsible for supervising product preparation, ensuring timely delivery, and maintaining the quality and consistency that CiCi's Pizza customers expect. Moreover, the General Manager is the face of the restaurant when it comes to customer relations. Building strong relationships with guests, managing feedback professionally, and continuously improving service standards form an essential part of this role. In addition, the General Manager must ensure the restaurant environment upholds the highest level of cleanliness, maintenance, and repair to comply with health codes and company policies. Inventory management is another vital responsibility, as the General Manager will oversee ordering, stock control, and cost management to maximize profitability. Team leadership lies at the core of the position. Recruiting the right talent, developing staff through training, and retaining passionate team members are crucial for fostering a productive and positive work culture. The General Manager is expected to embody CiCi's core values by promoting excitement, enthusiasm, and a positive mental attitude among the team, serving as a role model who upholds the "CiCi's Guest promise." Financial accountability is also paramount, requiring the General Manager to monitor sales, control expenses, and work closely with their supervisor to achieve the best possible profitability outcomes for the restaurant. This role is ideal for a highly motivated, organized, and people-oriented professional seeking to advance their career in restaurant management within a supportive and growth-focused company.

• High school diploma or equivalent
• Minimum 3 years of experience in restaurant management
• Ability to work flexible hours including nights weekends and holidays
• Strong organizational and multitasking skills
• Basic computer proficiency
• Excellent time management abilities
• Physical ability to stand and move for extended periods