Chester,PA,USA Full-time Dispatcher-2nd Shift-Chester,PA | Hiring

Wawa, Inc. is a renowned convenience store and gas station chain primarily located in the Mid-Atlantic region of the United States. Founded in 1964, Wawa has grown into a beloved and respected brand known for its commitment to providing quality products and exceptional customer experiences. Its reputation rests not only on the delicious hoagies and fresh food choices but also on the dedication and passion of its associates, who bring the company values to life every day. Wawa prides itself on fostering a strong community connection and a supportive work culture where employees are empowered to grow and succeed. The company is committed to treating every associate with fairness and respect, embracing diversity and inclusion at all levels of the organization. Wawa is currently seeking a Dispatcher to join its Corporate Manufacturing and Engineering Department. This position operates on the 2nd shift, specifically Tuesday through Saturday from 3 p.m. to 11:30 p.m. The Dispatcher plays a pivotal role in managing the logistics and routing activities for drivers delivering to Wawa stores and wholesale accounts, ensuring maximum efficiency and timely deliveries. A key responsibility is the supervision of drivers, including assisting in daily assignments, handling route adjustments, and addressing any delivery or operational issues that arise. The role demands a high level of communication as the Dispatcher serves as a central point of contact for coordinating with stores, drivers, and other departments, ensuring smooth delivery operations. This role not only involves managing daily route planning using advanced computer systems such as SAP, Roadshow, and Xatanet/XRS but also emphasizes compliance with Federal Department of Transportation regulations, driver coaching, and maintaining operational records. The Dispatcher will also be responsible for ensuring safety practices and regulatory compliance, investigating incidents, and maintaining a seamless handover process between shifts. Additionally, the position requires providing exceptional customer service, resolving issues quickly, and maintaining strong working relationships internally and externally. The ideal candidate will exhibit strong analytical capabilities, leadership qualities, excellent interpersonal communication skills, and the ability to handle multiple tasks efficiently. Working at Wawa means joining a team that values collaboration, continuous improvement, and community involvement. Employeesare encouraged to develop their careers within the company through skill-building opportunities and supportive mentorship. At Wawa, the focus is on creating an inclusive environment where employees can thrive personally and professionally while contributing to the success and growth of the brand. This Dispatcher role offers a dynamic work environment where problem-solving and operational excellence are highly valued, making it an excellent opportunity for individuals looking to advance their careers in logistics and supply chain management within a well-established and respected company.

• High school diploma or equivalent required
• prior experience in dispatch or logistics preferred
• knowledge of Federal D.O.T. regulations
• prior experience working in a unionized environment
• proficiency with routing and logistics software
• strong communication and organizational skills
• ability to work with minimal supervision
• ability to manage multiple priorities
• attention to detail
• flexibility to work 2nd shift from Tuesday to Saturday
• commitment to customer service excellence