General Manager-203100-$51300 To $76800 Per YEAR

ESA Management, LLC is a respected hospitality management company dedicated to providing exceptional guest experiences across its portfolio of well-managed hotels. As part of a global network of hospitality professionals, ESA emphasizes a culture of excellence, innovation, and guest satisfaction. The company focuses on building strong community connections and maintaining a rewarding work environment for its employees. ESA Management continuously upholds high standards of service, operational efficiency, and financial performance to enhance the reputation of its properties in the competitive hospitality market. The General Manager role at ESA Management encapsulates the responsibility for the comprehensive success of a hotel property. This leadership position not only drives guest satisfaction but also ensures exceptional customer service and maintains the highest standards of cleanliness and property upkeep. The General Manager is accountable for financial goal achievement, associate satisfaction, and adherence to the company brand standards. This role requires a strategic and hands-on approach to managing the hotel’s daily operations, motivating staff, and fostering a positive work environment that reflects ESA’s commitment to employee recognition and professional growth. In this role, the General Manager oversees a wide range of functions including staffing procedures, training programs, labor expense management, and ensuring all operational policies and federal, state, and local regulations are followed. The ideal candidate will have a minimum of three years of hospitality management experience, excellent leadership skills, and the ability to handle guest relations and associate development effectively. Additionally, the candidate should excel in strategic financial oversight, resource allocation, and ensuring compliance with company and brand standards. At ESA Management, the General Manager leads by example, promoting teamwork, energy, and enthusiasm within the hotel. They work closely with the District Manager to coach and develop associates, monitor guest feedback, and implement continuous improvement initiatives. The role involves managing operational aspects such as room readiness, vendor relationships, cash management, and competitive market surveillance. Commitment to guest service excellence and a proactive approach to solving guest issues are essential. This position offers a dynamic and rewarding career opportunity with competitive wages, comprehensive benefits including medical, dental, vision insurance, and paid time off. ESA Management also emphasizes employee wellness and support through programs such as the Employee Assistance Program and offers additional voluntary benefits for enhanced coverage. Overall, this General Manager position is vital to the sustained success and growth of the hotel property. The role promises a challenging yet fulfilling career path for hospitality professionals eager to make a substantial impact on guest experiences while advancing their management expertise within a supportive and forward-thinking company environment.

• Minimum three years related hospitality management or related field experience required
• Customer experience required
• Must have a valid driver's license and successfully pass a motor vehicle check