Charlotte,NC,USA Front Desk Agent-Apply Now!(Full-time)-White

White Lodging is a leading hospitality company that develops and operates a diverse portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants across some of the most desirable cities to live in the United States. With a deep commitment to excellence in service and operational quality, White Lodging has established itself as a trusted name in the hospitality industry by consistently delivering memorable guest experiences. The company takes pride in its culture of inclusivity, professional growth, and community engagement, making it an excellent place for associates to build rewarding careers and contribute to the ever-evolving hotel landscape. As a Front Desk Agent at White Lodging, you will play a pivotal role in shaping the first impression our guests receive during their stay. The position is customer-centric and highly valued, as you serve as the initial point of contact, providing the warm welcome and exceptional service that guests expect from a premium lodging experience. This role includes facilitating efficient check-in and check-out processes while maintaining accuracy with cash handling and accounting procedures. You will also gain in-depth knowledge of the hotel’s amenities, staff, room types, rates, and local surroundings to assist guests better and enhance their overall experience. Working as a Front Desk Agent, you become part of a dynamic team focused on delivering unparalleled hospitality. The role demands excellent communication skills, adaptability, and a genuine passion for customer service. You will be responsible for ensuring the security and confidentiality of guest information, helping maintain the lobby’s cleanliness and ambiance, and resolving guest concerns with professionalism and tact. This is an excellent opportunity to grow within a company that values leadership development and offers multiple career paths across its extensive network of hotels. The employment includes competitive benefits such as medical, dental, and vision coverage starting from day one, life and disability insurance, paid parental leave, and more. White Lodging emphasizes diversity and inclusiveness, welcoming all associates to thrive in an environment that respects individual differences and nurtures teamwork. Whether you have prior hospitality experience or are entering the industry for the first time, this role offers meaningful engagement with guests and a chance to build your skillset in one of the fastest-moving, people-focused fields. The schedule may include long hours, weekends, and holidays, reflecting the hospitality industry's commitment to guest availability. In return, associates benefit from paid time off with rollover, employee assistance programs, 401(k) with company match, leadership training, tuition reimbursement, employee discounts, and more. If you are driven by service excellence and positive guest interactions, joining White Lodging as a Front Desk Agent will enable you to contribute significantly to guests’ memorable stays while advancing your career in hospitality.

• Strong communication skills
• A passion for customer service
• Ability to be flexible and adapt to any situation
• Desire to work as part of the front desk team
• Outgoing personality with a positive attitude
• Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, weekends, and holidays as necessary