Chandler,AZ,USA Human Resources Director-Quick

Driftwood Hospitality Management is a renowned company operating in the hospitality industry, specifically managing full-service hotels with an emphasis on providing exceptional guest experiences and fostering a supportive workplace culture. Known for its commitment to diversity and inclusion, Driftwood Hospitality Management values employees as vital contributors to its success. The company offers a dynamic 24/7 operational environment, reflecting the continuous nature of the hospitality business, which demands flexibility and dedication from its workforce. The position in question is a Human Resources Manager role, a pivotal leadership position responsible for overseeing and administering all human resources functions within the hotel. This management role encompasses recruitment, training, wage and benefit administration, employee relations, policy implementation, and compliance with legal standards. The ideal candidate will lead the human resources department with a strategic mindset to support the hotel's operational objectives and foster a motivated and well-trained staff. The job requires broad knowledge of human resources practices coupled with hospitality industry expertise, ensuring a productive and positive employment environment. The Human Resources Manager is tasked with directing management staff on recruiting and interviewing techniques, conducting managerial position interviews, and managing various personnel-related policies. They ensure compliance with state and federal employment laws, oversee wage and benefit administration, and handle personnel paperwork with precision. Building strong relationships throughout the hotel hierarchy, from line employees to the General Manager, is crucial to this role. This position emphasizes talent generation through effective hiring, training programs, progressive discipline, and performance appraisal systems. The manager fosters open communication channels and actively works to improve employee retention while recognizing staff contributions through awards and recognition initiatives. This leadership role also includes driving organizational culture, encouraging community service involvement, and managing employee safety and workers' compensation programs. The HR Manager ensures all human resources records are confidentially maintained and that the hotel meets all corporate, divisional, and governmental reporting requirements. Additional responsibilities include overseeing employee communications, managing guest service score tracking, and maintaining employee bulletin boards. The ideal candidate will have a high school diploma as a minimum educational requirement, though a college degree is preferred. They must hold at least four years of hotel management experience at the department head level or higher, demonstrating proven managerial skills, including decision-making, negotiations, analytical abilities, and large project coordination. Proficiency in English is essential for effective communication and documentation. The role also demands computer literacy, especially with MS Word, Excel, and Outlook, and a deep understanding of human resources laws and practices. The physical demands of this role include the ability to stand, walk, and sit for extended periods and perform some physical movements such as bending and stooping. The position offers competitive benefits typical for the hospitality industry, including comprehensive health plans, retirement options, and employee discounts, fostering overall employee well-being. This comprehensive role is an exciting opportunity for a seasoned HR professional eager to impact the success and culture of a full-service hotel within a respected hospitality management company. Driftwood Hospitality Management seeks a leader with a passion for people development, compliance, and operational excellence who is ready to contribute to both the employee experience and the organization's long-term success.

• high school diploma required
• minimum of 4 years hotel management experience of department head or above
• full-service hotel experience
• proven managerial skill involving decision-making, contract negotiations, and large-scale project coordination
• ability to communicate effectively in English verbally and in writing
• thorough knowledge of human resources laws and regulations
• computer literacy in MS Word, Excel, Outlook
• ability to perform physical tasks such as standing, walking, bending, and sitting for extended periods