Business Development Manager (South-East Asia)

Hospitality Marketing Concepts (HMC) is a globally recognized leader in providing digital loyalty solutions tailored specifically for upscale hotels around the world. With its website www.hmcloyalty.com, HMC stands at the forefront of loyalty marketing technology and services, offering a comprehensive, turnkey solution that spans the entire process from initial concept and design to IT deployment, ongoing management, and marketing support. This includes dedicated member service to ensure a seamless experience for hotel clients. The company’s primary objective is to assist hotel partners in increasing their bottom-line profits by recruiting and retaining repeat customers while simultaneously reducing business costs through enhanced direct e-commerce channels. This unique focus on digital loyalty aligns HMC with the evolving needs of the hospitality sector, particularly in the competitive upscale hotel marketplace. HMC currently offers career opportunities for Business Development Managers to drive the expansion of its presence in South-East Asia. These roles are hands-on direct sales positions aimed at establishing and nurturing long-term partnerships with high-profile independent four- and five-star hotels and hotel groups. The successful candidate will be responsible for handling the entire sales cycle—from identifying potential clients to securing multi-year contracts—culminating in sustained business growth and strengthened client relationships. The target market primarily includes senior-level executives such as Senior Management, Vice Presidents, and even CEOs within the hospitality sector. Candidates suited for these positions should possess a strong entrepreneurial spirit, demonstrated leadership capabilities, and excellent interpersonal and organizational skills. In addition, high energy levels and the ability to work independently, travel frequently, and adapt quickly to a fast-paced, dynamic environment are essential traits. The Business Development Manager’s role involves strategic outreach through outbound telesales primarily targeted at managers and owners of small to medium-sized businesses, professionals, and affluent lifestyle individuals, thereby creating valuable connections that support client acquisition and retention. Key responsibilities encompass securing long-term contracts for loyalty marketing programs, developing and qualifying target hotel databases, executing growth strategies, delivering compelling presentations to decision-makers, and maintaining ongoing client relationships through regular strategic reviews. The role also includes providing market insights and feedback to the management team for continuous product enhancement, ensuring that all sales and marketing activities consistently aim to exceed established revenue targets within designated regions. This position requires a professional approach, impeccable presentation, strong analytical aptitude, and comprehensive knowledge of the hospitality industry and regional market trends. Candidates must demonstrate proficiency in Microsoft Office products and exhibit a genuine passion for achieving business success within the hospitality marketing domain. With an attractive compensation package that includes a base salary, lucrative incentives, and potential relocation support, this is an excellent opportunity for driven individuals looking to advance their careers within an innovative and growth-oriented company focused on hospitality loyalty solutions.

• Minimum 2 years’ experience in sales and negotiating business partnerships
• Minimum 1 year experience in the hotel industry preferred
• Proven track record of closing sales deals
• Experience working in Asia
• Ability to identify and close large multi-year contracts
• Ability to work independently in a fast-paced environment
• Sets high personal performance standards
• Strong organizational and people skills
• Effective communication orally and in writing to all levels of management
• Strong management and time management skills
• Understanding of financial concepts and basic P&L statements
• Self-motivated with strong entrepreneurial spirit
• Proficiency in Microsoft Office products
• Prepared to travel frequently, typically 50% of working month
• Able to travel regionally without visa restrictions
• Holds a valid driver’s license
• Articulate in English
• Proficiency in a second language is an asset