Housekeeping Manager - $80000 to $83000 per YEAR

Four Seasons is a globally renowned luxury hospitality company dedicated to providing exceptional guest experiences through a commitment to quality, service, and genuine care. Powered by a diverse and passionate team, Four Seasons fosters a unique culture where individuals strive to improve themselves, support one another, and deliver memorable stays and interactions for guests, residents, and partners around the world. With locations in prime destinations, the company stands as a symbol of superior luxury accommodation and impeccable service standards. The Four Seasons Hotel New York is an iconic landmark located on the prestigious Billionaires' Row in Manhattan, designed by the acclaimed architect I.M. Pei. This hotel represents the epitome of five-star living, offering guests modern-deco style suites, many of which are among the largest in Manhattan, combined with stunning views of Central Park and the vibrant cityscape. Its prime location places guests in close proximity to Central Park and the upscale shopping corridors of Madison Avenue, providing a perfect blend of urban sophistication and serene retreat. The Housekeeping Manager role at Four Seasons Hotel New York is crucial in maintaining the standards of cleanliness, comfort, and luxury for which the brand is celebrated. This position involves managing the daily operations of the Housekeeping Department, ensuring seamless coordination, and leading a dedicated team of housekeeping professionals. The Housekeeping Manager acts as the operational lead in the absence of the Director of Housekeeping or Assistant Director, taking responsibility for all department functions and reporting on any issues that could affect department performance. In this leadership role, the Housekeeping Manager will monitor staffing levels according to occupancy, ensuring efficient deployment of resources to avoid overstaffing or understaffing, thereby optimizing departmental productivity. The role also includes supervising work assignments, conducting daily room inspections, including those assigned to VIP, GH, Elite, and regular guests to guarantee that all cleaning and setup meet or exceed Four Seasons' stringent standards. The Housekeeping Manager directly engages with team members to provide immediate feedback and uphold grooming and uniform protocols in line with company policies. Beyond operational oversight, this position requires undertaking spot checks of all areas under housekeeping care, addressing any deficiencies, and implementing corrective measures swiftly. Maintaining inventory control is another critical responsibility, with bi-weekly checks on guest supplies and storeroom stock, ensuring that purchase orders are raised timely to maintain stock at par levels. The Housekeeping Manager also plays a key role in team development by recommending and following through on disciplinary actions when necessary, promoting a culture of accountability and excellence. This is a full-time, on-site role that demands flexibility, including working shifts during holidays, weekends, and varying hours. The offered annual salary ranges from $80,000 to $83,000 and includes a comprehensive benefits package. Team members benefit from competitive compensation and access to extensive benefits such as medical, dental, vision coverage, retirement savings plans, complimentary accommodations at other Four Seasons properties, employee meals, paid leave, and special rates on culinary, retail, and wellness experiences. At Four Seasons, every employee is valued and empowered to create lasting impressions that enrich the lives of guests and communities. The company encourages applicants from diverse backgrounds, including minorities, women, veterans, and individuals with disabilities, fostering an inclusive environment consistent with its Equal Opportunity employment commitments.

• High school diploma or college preferred
• Minimum two years experience in housekeeping or equivalent position
• Good oral and written English communication skills
• Previous housekeeping or laundry experience in similar environment
• Previous New York experience preferred