Bistro Server - Now Hiring!

HHM Hotels is a distinguished hospitality company known for managing a wide range of hotels and resorts that emphasize exceptional guest service and sustainability. With a commitment to quality and excellence, HHM Hotels operates with a clear philosophy of valuing people, fostering an environment of continuous improvement, and maintaining a nimble approach to challenges. The company’s ethos "People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble – Own It" reflects its dedication to creating memorable experiences for both its guests and employees through a supportive and dynamic workplace. As part of the HHM Hotels family, the Bistro Server plays a vital role in delivering outstanding food and beverage service in alignment with the brand’s guest service standards and sustainability initiatives. This full-time position involves providing courteous and friendly service, ensuring guests' needs are met efficiently while maintaining high levels of professionalism. The Bistro Server sets up necessary supplies at the beginning of each shift and monitors the work area to keep it stocked and ready at all times. The role requires taking customer orders accurately, processing payments, and communicating any special dietary requests or allergies to the kitchen staff. In addition, the Bistro Server supports food and beverage preparation, including making coffee, beverages, and even alcoholic drinks when necessary. They also assist with ingredient preparation tasks such as portioning, chopping, and storage to ensure smooth kitchen operations. Flexibility is key in this role, as servers may be required to perform additional duties like bartending or bussing during busy periods or staffing shortages. The Bistro Server ensures cashier responsibilities are carried out meticulously by counting banks, completing reports, resolving discrepancies, and securing funds in line with company policies. Maintaining cleanliness of equipment and work areas, adhering to safety standards such as OSHA and MSDS, and following all regulations related to the responsible serving of alcoholic beverages are imperative components of this position. Beyond the day-to-day tasks, the Bistro Server actively participates in HHM Hotels' EarthView sustainability program, driving environmentally responsible practices within the workplace. This dedication to sustainability aligns closely with the company’s broader goal of reducing its environmental footprint while providing excellence in hospitality. Candidates interested in this position should be comfortable standing for extended periods, walking, lifting up to 25 pounds, and navigating a physically active environment. The work schedule may vary, incorporating weekends, holidays, and alternate shifts to meet operational needs. This role offers an exciting career growth path starting from Banquet Server or Captain, advancing to Restaurant Supervisor, Restaurant Manager, and potentially Banquet Manager. It is an excellent opportunity for individuals passionate about hospitality, customer service, and personal development within a reputable hotel management company committed to sustainability and excellence.

• High School diploma or equivalent preferred
• Previous food and beverage experience or equivalent training required