Barista - Full-time

HMSHost at Cleveland Hopkins International Airport partners with Starbucks to bring world-class coffee and exceptional customer service to travelers passing through Concourse A, Gate A01. Located at 5300 Riverside Drive in Cleveland, OH, HMSHost is renowned for its dedication to creating memorable dining and retail experiences in airport environments. As a global leader in food and beverage service, HMSHost prides itself on its commitment to quality and its ability to foster great career opportunities for its team members through competitive benefits and a supportive workplace culture. This role is an exciting opportunity for individuals passionate about customer service and the coffee culture. The position of Barista at Starbucks within the HMSHost family involves creating a welcoming atmosphere where guests from around the world can enjoy quality food and beverages while experiencing quick and memorable service. As a member of this dynamic team, you will be instrumental in ensuring that every customer interaction is positive and that the Starbucks brand standards for beverage and food quality are consistently met. The Barista role requires someone who thrives in a fast-paced and engaging environment, maintaining composure during busy periods to keep store operations running smoothly. This position offers not only a chance to refine your barista skills but also presents opportunities for growth within HMSHost through ongoing training programs. You will also be an ambassador of HMSHost and Starbucks values, contributing positively to the company culture by acting with integrity, honesty, and respect. HMSHost offers competitive benefits including health, dental, and vision insurance, generous paid time off with options for vacation, flex or sick leave, holiday pay, meal and transportation benefits, and a 401(k) plan with company matching contributions. Additional perks include company-paid life insurance, tuition reimbursement, an employee assistance program, and exciting career advancement opportunities. The company also supports its team members through a referral program that rewards employees for bringing new talent on board. Employees in this position will operate cash registers while adhering strictly to HMSHost’s policies on customer service and cash handling. Maintaining a clean, stocked, and organized store environment is essential to the role, alongside decorating customer display areas to enhance the store's visual appeal. If you enjoy working with others and are eager to provide legendary service to guests, this Barista role could be the perfect fit. HMSHost emphasizes equal employment opportunity and fosters an inclusive workplace free from discrimination and harassment of any kind.

• High school diploma or equivalent
• Previous customer service experience preferred
• Ability to work flexible hours including weekends and holidays
• Ability to stand for extended periods
• Strong communication skills
• Ability to operate cash register and handle payments
• Must be at least 18 years old