Barback - Full-time

Sonesta is a globally recognized hospitality company that operates a diverse portfolio of hotels, resorts, and vacation properties worldwide. Known for its commitment to excellence and guest satisfaction, Sonesta offers a unique blend of upscale accommodations and personalized service that caters to both leisure and business travelers. The company is dedicated to fostering a welcoming and inclusive environment for guests and employees alike, emphasizing respect, diversity, and professional growth. As an employer, Sonesta values teamwork, integrity, and the continuous pursuit of outstanding hospitality standards, making it an ideal workplace for individuals passionate about the hotel and hospitality industry. The Barback role at Sonesta is an essential position within the food and beverage team, responsible for supporting all service outlets such as jazz playhouse, service bar, LeBooze, and the pool area. This role involves the preparation and delivery of set-up materials including ice, glasses, coffee, and other necessary items. A critical aspect of the position is to ensure that all beverage outlets operate smoothly by maintaining cleanliness, organizing supplies, and promptly replenishing items as required. The Barback works closely with bartenders and service staff to deliver exceptional guest experiences by anticipating service needs and responding quickly to requests. The role also involves operating glass washing machines and maintaining the glass room to ensure all vessels are clean and ready for use. In addition to the operational responsibilities, the Barback is expected to embody Sonesta's guest service philosophy, which includes greeting guests warmly, recognizing frequent guests by name, anticipating needs before they arise, resolving concerns with care, and expressing gratitude to every guest. This role is also key to fostering a positive work environment by building strong relationships with colleagues, treating every team member with dignity and respect, and contributing to a collaborative and efficient team dynamic. Flexibility is important in this position, as the Barback may be called upon to assist in various other areas of the hotel to support overall operations. Working as a Barback requires physical stamina, attention to detail, and a friendly, service-oriented attitude. The environment can be fast-paced and involves exposure to varying temperatures and moderate noise levels. Candidates should be prepared for physical activities such as standing for extended periods, lifting heavy loads up to 100 pounds, and performing tasks that require bending, stooping, and crouching. Sonesta is committed to providing reasonable accommodations to enable individuals with disabilities to fulfill these responsibilities successfully. Sonesta offers a competitive pay range for the Barback position and provides comprehensive benefits designed to support the health and financial well-being of its employees. These include medical, dental, and vision insurance; health savings accounts with company match; a 401(k) retirement plan also with company match; paid vacation and sick leave; hotel discounts; educational assistance; paid parental leave; company-paid life insurance; short-term and long-term disability insurance; and various employee perks. The company values its people and dedicates resources to fostering an inclusive culture where every employee can thrive. Joining Sonesta as a Barback means becoming part of a respected hospitality brand where your contribution directly impacts guest satisfaction and enhances the overall hotel experience. The position offers opportunities for growth, skill development, and becoming part of a dynamic team that prides itself on exemplary service delivery. Sonesta is an equal opportunity employer, welcoming applicants from all backgrounds without discrimination. Prospective employees are encouraged to complete full applications and attach resumes for consideration.

• High school diploma or equivalent
• Previous experience in hospitality or food and beverage preferred
• Ability to stand and walk for extended periods
• Ability to lift and/or move up to 100 pounds occasionally
• Willingness to work flexible hours including evenings and weekends
• Strong communication and interpersonal skills
• Ability to follow company policies and safety protocols