Banquet Manager - Quick Hire!

Ocean House Collection is a premier luxury hospitality group featuring three distinguished properties in Rhode Island, known for their exceptional service, exquisite accommodations, and unparalleled guest experiences. The collection includes the iconic Ocean House, a Forbes 5-Star rated resort with 49 luxury guest rooms and 20 signature suites; The Cottage Collection, consisting of 10 privately-owned vacation homes; and the Ocean & Harvest Spa, a Forbes Travel Guide 5-Star rated 12,000 square foot full-service health and wellness spa. Together, these properties offer over 10,000 square feet of sophisticated indoor and outdoor meeting space and up to eight unique dining venues during the summer season, including Coast, a Forbes Travel Guide 5-Star rated fine dining restaurant. In addition to the Ocean House, the Weekapaug Inn is part of the collection, offering quintessential New England accommodations with 31 unique guest rooms and 4 two-bedroom signature suites. It emphasizes farm-to-table dining with fresh, locally sourced ingredients. The Watch Hill Inn, established in 1845, complements the collection with 21 suite-style accommodations and advanced technology integrations such as complimentary Apple TV, Netflix, and in-room iPads for a seamless guest experience. Both inns provide unrestricted access to amenities and activities across the properties. The Banquet Manager plays a critical leadership role within the Ocean House Collection by organizing and managing all banquet department activities, ensuring the highest standards of food and beverage quality and service. This position is responsible for all meeting, function, and wedding spaces, including off-site catering venues, and directly contributes to maximizing event profitability. This role requires hands-on management of banquet operations, working collaboratively with chefs, catering directors, and food and beverage managers to design attractive, market-targeted menus that appeal to diverse clientele. The Banquet Manager is tasked with monitoring labor costs, managing inventory and purchasing supplies, conducting pre-shift meetings, completing reports and payroll, and overseeing administrative tasks such as interviewing and selecting new staff members. Leadership responsibilities include continuous evaluation and development of banquet personnel, ensuring they deliver impeccable customer service in a professional, courteous manner while maintaining pristine event spaces with attention to presentation details such as flower arrangements and table appointments. This position operates within a dynamic environment that requires adaptability to varying schedules, including weekends, holidays, and peak season periods from Memorial Day through Columbus Day. The manager must demonstrate superior organizational skills, problem-solving capabilities under pressure, and a dedication to upholding the company’s purpose, standards, and sustainability initiatives. Travel and occasional extended shifts are part of the role, emphasizing the need for flexibility and commitment. The ideal candidate will possess a college degree or equivalent professional experience with at least one year in luxury hotel operations. Advanced communication skills in English, both verbal and written, are essential, alongside the ability to maintain composure and make sound judgments in high-stakes scenarios. The Banquet Manager supports an inclusive workplace, working cohesively with diverse teams and maintaining confidentiality of sensitive guest and employee information. Working conditions may vary, including exposure to indoor and outdoor environments, sometimes under noise or other physical conditions typical in luxury hospitality operations. The physical demands include the ability to stand for prolonged periods, lift moderate weights, and engage actively with staff and guests. This role offers a unique opportunity to lead banquet services for one of America's most prestigious coastal resort collections, contributing to memorable guest experiences and the continued success of the Ocean House Collection's luxury brand.

• college degree or equivalent work experience
• advanced verbal and written communication skills in English
• ability to work with diverse constituencies
• ability to perform job functions with attention to detail, speed, and accuracy under pressure
• uphold company standards, policies, and procedures
• prioritize and organize tasks and work area
• ability to remain calm and resolve problems using good judgement
• ability to follow directions
• ability to work cohesively with co-workers
• maintain confidentiality of guest and employee information
• 1-year previous luxury hotel operations experience preferred