Assistant Food and Beverage Operations Manager

The Ritz-Carlton Denver, located at 1881 Curtis Street in the heart of Denver, Colorado, is a premier luxury hotel known for setting the standard for rare and special luxury service worldwide. As an iconic member of the Marriott International portfolio, The Ritz-Carlton is famous for its unwavering commitment to delivering exceptional guest experiences through its Gold Standards, a set of guiding principles including the Employee Promise, Credo, and Service Values. These standards not only reflect the brand's dedication to hospitality excellence but also foster a culture where creativity, compassion, and thoughtful service thrive. The hotel attracts top-tier hospitality professionals who take pride in creating lifelong memories for guests, ensuring every interaction is gracious and thoughtful. This position is a full-time management role within the Food and Beverage and Culinary department. The hourly pay ranges from $27.50 to $34.13, with eligibility for bonuses, reflecting both the importance and responsibility entrusted to the role. The chosen candidate will assist in supervising the daily operations of food and beverage service and culinary activities, ensuring that the highest standards of guest satisfaction are met while maintaining operational budgets and adhering to applicable legal regulations. In this role, you will play a key part in upholding The Ritz-Carlton's commitment to exceptional luxury service, ensuring that both guests and employees experience an environment that exemplifies mutual trust, respect, and cooperation. Daily tasks will include managing ordering processes, supervising staff, supporting self-inspection programs, and ensuring compliance with food and beverage policies and procedures. The position demands proactive engagement with guests and team members alike, encouraging open communication, fostering collaboration, and championing the service culture that defines The Ritz-Carlton experience. Your leadership will extend to managing staffing levels to meet operational and financial objectives, coordinating cleanliness and recovery plans, and responding effectively to guest feedback and concerns. This highly interactive role blends operational expertise with customer service excellence, requiring a professional who can lead by example and inspire their team to deliver services that go above and beyond expectations. Moreover, being part of Marriott International, this role offers the opportunity to belong to a global team committed to diversity, equity, and inclusion, where the unique backgrounds and talents of associates are celebrated. The Ritz-Carlton supports its associates with a comprehensive benefits package and provides a nurturing environment that enables career growth and personal development. Joining The Ritz-Carlton Denver means becoming part of a world-renowned brand recognized for luxury and excellence in hospitality. Your contributions will directly impact guests' experiences and reinforce the brand's reputation as a leader in the industry, all while allowing you to grow professionally and personally within a supportive and empowering community.

• high school diploma or GED
• three years experience in food and beverage, culinary, or related professional area
• or two-year degree from an accredited university in food service management, hotel and restaurant management, hospitality, business administration, or related major
• one year experience in food and beverage, culinary, or related professional area
• strong leadership skills
• excellent communication skills
• knowledge of food and beverage policies and procedures
• ability to manage budgets and payroll reports
• problem-solving capability
• customer service skills
• availability for full-time schedule
• ability to work onsite at The Ritz-Carlton Denver