$85.3k-$124.2k/Year Air Operations Controller,Air Network Control

Amazon Air is a pivotal arm of Amazon's global logistics network, dedicated to ensuring the swift and safe transportation of packages through its fleet of dedicated aircraft. As part of Amazon's commitment to operational excellence and customer satisfaction, Amazon Air leverages innovative, process-driven techniques to streamline air operations. This dynamic environment fosters a culture of respect, diversity, and collaboration, encouraging every team member to contribute their unique ideas and solutions. By embracing a unified approach to problem-solving, Amazon Air continuously enhances its service quality, ensuring that customer expectations are not only met but exceeded consistently. Within Amazon Air's Network Control Center (NCC), the Air Operations Controller plays a crucial role in safeguarding the integrity and efficiency of flight operations. This is a highly responsible position requiring continuous monitoring and real-time decision-making to support the safe and compliant operation of Amazon's air fleet. The Air Operations Controller acts as a vigilant overseer who identifies and mitigates potential disruptions, ensuring that aircraft movements and cargo handling meet stringent safety and timing standards. This role demands a proactive mindset, relentless problem-solving abilities, and an aptitude for managing complex logistics under pressure. The Air Operations Controller collaborates closely with various stakeholders including air carriers, ground handlers, and airport authorities to maintain seamless flight schedules and resolve any irregularities promptly. In addition to operational oversight, this role involves analyzing weather conditions, managing network capacity, and tracking inventory levels of critical cargo equipment such as Unit Load Devices (ULDs) and bags across Amazon's global network. Emphasis is placed on continuous process improvement to enhance safety measures, reduce costs, and increase overall operational effectiveness. This full-time position requires individuals who can work flexible shifts, including nights, weekends, and holidays, and who are willing to travel up to 10% of the time. Because the role involves access to secure airport areas, candidates must clear comprehensive security screenings adhering to standards set by the FAA, DHS, and TSA. Compliance with mandatory pre-employment and potential post-hire drug testing underscores the importance of maintaining a safe and responsible operational environment. Overall, the Air Operations Controller at Amazon Air is more than just a logistics role; it is a vital function that ensures the backbone of one of the world’s most extensive and fast-paced air freight networks is robust, responsive, and ready to deliver smile-worthy results to customers worldwide. Those who thrive in this position will find no limit to how high they can soar in their career with Amazon Air, contributing to a team where their contributions are valued and their professional growth is supported.

• Must pass security screening as required by FAA, DHS, and TSA
• ability to secure appropriate airport authority and/or US Customs security badges if applicable
• willingness to work variable shifts including days, nights, weekends, and holidays
• ability to travel up to 10% of the time
• willingness to undergo mandatory pre-employment and post-hire drug testing as applicable
• legal authorization to work in the United States
• strong judgment and unimpaired skills to perform safety sensitive duties