$24-$27/hr Senior Import Agent-Kent,WA job in Kent,WA,USA | Hiring

Nippon Express Company, Ltd. ("NX") is a globally recognized logistics and transportation company that was established in 1872 in Japan. With its headquarters located in Tokyo, NX has grown to become a prominent figure in the international logistics industry. The company employs approximately 72,000 individuals across 733 locations that span 47 countries and 314 cities worldwide, showcasing its expansive global footprint. As a leader in the logistics sector, Nippon Express offers comprehensive freight forwarding and logistics services, specializing in handling air, land, sea, and express shipments of all types and sizes. The company is known for its commitment to connecting people and products throughout the world, fostering seamless transportation and warehousing solutions. Nippon Express U.S.A., Inc. ("NEU") is a fully owned subsidiary of NX, incorporated in New York in 1962. NEU operates across 55 locations in 27 states within the U.S., with a dedicated workforce of approximately 1,300 employees. It is regarded as one of the top five international freight forwarders globally, delivering high-quality logistics services that include international freight forwarding, customs brokerage, warehousing, distribution, and specialized care for fragile, perishable, and unique cargo such as livestock and personal effects. NEU’s extensive services are designed to accommodate varied customer needs with precision and efficiency. The role being offered is a Customer Service Coordinator position within Nippon Express U.S.A. This role is primarily office-based and involves facilitating residential and organizational moves. The successful candidate will serve as a crucial point of communication between the company and its customers, ensuring that all necessary documentation is accurately prepared and coordinated. This position requires an individual who can proficiently communicate in both English and Japanese, given the bilingual nature of customer interactions. The role demands exceptional organizational and customer service skills to liaise with the Import Team and other departments so that customer goods are packed, removed, and loaded properly. The Coordinator also contributes to general business support functions as assigned, requiring flexibility and a proactive attitude. The Customer Service Coordinator will primarily work during regular business hours but may need to work overtime to meet customer needs. The work environment is predominantly sedentary, with tasks involving sitting, typing, filing, and telephone communication. This role offers an hourly pay rate ranging between $24.00 and $27.00, which reflects the individual's experience, skills, and training within the operational framework of the company. Nippon Express USA prides itself on its inclusive and diverse workplace, providing equal employment opportunities without discrimination. The company supports employee growth and values integrity, collaboration, and exceptional service delivery, making it an excellent place for those seeking to build their career in the logistics and freight forwarding industry.

• High school diploma or equivalent
• At least 1 year of customer service experience
• Bilingual fluency in English and Japanese
• Proficient computer skills with Microsoft Office
• Ability to clearly communicate and coordinate tasks
• Availability to work overtime as needed
• Strong interpersonal skills