$18-$18/hr Traffic Monitoring Operator/call Center-$18 Per HOUR job in

AECOM is a globally recognized infrastructure consulting firm dedicated to delivering a better world through innovative and sustainable solutions. With a team of over 50,000 professionals including planners, designers, engineers, scientists, digital innovators, and construction managers, AECOM partners with clients worldwide to tackle complex challenges and build legacies for future generations. The company plays a vital role in enhancing community infrastructure such as transportation systems, energy solutions, water access, and urban development, supporting thriving communities across the globe. As a Fortune 500 firm with $16.1 billion in revenue in fiscal year 2024, AECOM offers a dynamic and inclusive workplace focused on professional growth, technical innovation, and collaborative success. The company emphasizes a supportive environment and cutting-edge resources, equipping employees to make meaningful impacts both locally and internationally. The Traffic Monitoring Operator role is based in South Florida and offers a pay rate of $18 per hour. This position involves working with advanced technology platforms and web-based applications to monitor and manage traffic flow on state roads. Operators are essential members of the Transportation Management Center (TMC), a 24/7/365 program dedicated to incident management, traffic safety, traveler information, and effective communication with various stakeholders including the Florida Department of Transportation (FDOT) and local emergency responders. The role requires constant vigilance over freeway traffic conditions using Advanced Traffic Management Systems (ATMS) software to detect, verify, and respond to events impacting safety and flow such as crashes, stalled vehicles, debris, and maintenance activities. Operators will control devices like surveillance cameras, dynamic message signs, and ramp meters to monitor traffic and dispatch emergency response personnel to incidents. Communication is critical for coordinating with FDOT staff, first responders, law enforcement, and public agencies to clear incidents efficiently and keep motorists informed. The position demands technical proficiency in using software tools, excellent communication skills for multi-channel coordination, and the ability to work calmly under pressure in a fast-paced environment. Operators must also update real-time traveler information, maintain equipment records, and participate in ongoing training to uphold the highest operational standards. This role plays a key part in enhancing roadway safety and traffic management in the Florida freeway system, providing essential support to keep traffic moving smoothly and communities safe.

• High school diploma or GED
• Must pass state and federal criminal history and security background checks
• Must complete Florida Department of Transportation fingerprint-based screening
• Must pass pre-employment drug screen
• Ability to remain stationary for long periods while monitoring systems
• Ability to operate software platforms and web-based applications