06639 COLOR & CURL CONCIERGE - Apply Now!
Posted on October 24, 2025
Sally Beauty Holdings is a leading specialty retailer in the beauty industry, committed to providing professional beauty products and services to Cosmetologists, independent salon owners, and beauty enthusiasts. With a broad network of retail stores across the United States, Canada, and international locations, Sally Beauty has established itself as a trusted source for hair care, color, and styling products. The company is widely recognized for its focus on inclusivity, diversity, and fostering a dynamic, empowering work environment where creativity and passion for beauty can thrive.
The Color & Curl Concierge / Colour & Curl Specialist (CCC/CCS) at Sally Beauty is a pivotal role dedicated to driving excellence and leadership in the field of hair color and curl care. This position combines retail sales expertise with specialized knowledge in hair color and texture consultation, enabling the CCC/CCS to act as the steward of Sally Beauty’s dominance in color-related products and services. Beyond everyday sales associate duties, this role emphasizes customer retention, brand loyalty, and the expansion of the hair color market through strategic customer engagement and relationship management.
The CCC/CCS plays a vital role in educating customers and professional partners, including beauty salons, barbershops, spas, and licensed cosmetologists. The position involves consultative selling by leveraging market analysis and educating clients on both in-store and virtual platforms. Continuous professional development is a key aspect of this role, supported by online guided learning and certification courses designed to deepen expertise and adapt to industry trends. 
This role demands strong business acumen, excellent communication skills across all levels of the organization, and proficiency with technology and social media to engage customers effectively. Applicants must demonstrate agility in responding to market shifts, contributing to brand awareness, and maintaining a high standard of visual merchandising. The CCC/CCS is also responsible for operational duties such as assuring compliance with store procedures, handling monetary transactions where necessary, and embodying the ethical standards and cultural values of Sally Beauty Holdings.
Joining Sally Beauty as a Color & Curl Concierge provides myriad opportunities for professional growth and development in a company that values its employees' contributions. The company offers a supportive environment that encourages learning and innovation, backed by generous product discounts, free samples, and diverse benefits including medical, dental, vision, 401(k), and paid time off depending on hours worked. This role is ideal for those passionate about beauty and committed to delivering expert service while advancing their career path in a thriving retail beauty setting.
                - One year retail or other sales focused experience
 - Licensed cosmetologist highly preferred in US and Canada
 - Reliable transportation to effectively service designated store and market
 - Ability to travel to shows and/or sales meetings a minimum of 3 times a year
 - Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
 - Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
 - Strong knowledge of POS applications
 - Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
 - Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
 - May be required to work in other stores and in field at times
 - Strong time management and organization skills and the ability to manage multiple projects at once
 - Ability to present a professional image and interact positively with the public
 - Strong written and verbal communication skills, at all levels within and outside the organization
 - Must pass Color Certification Test within 60 days of hire to remain in position