Work in Gainesville,FL,USA:Member Service

Florida Credit Union is a premier financial institution dedicated to enhancing the financial well-being of its members throughout Florida. Rooted deeply in community values, this credit union has built a reputation for delivering exceptional financial services that are tailored to meet the unique needs of individuals and families within the region. As a member-owned cooperative, Florida Credit Union is committed to putting its members first by offering competitive rates, personalized service, and a broad range of financial products. Established with the mission to empower its members through reliable and accessible banking solutions, the institution emphasizes integrity, trust, and community involvement in every facet of its operations. The credit union's culture fosters a dynamic, collaborative work environment where all employees are encouraged to contribute their ideas and grow professionally. The role of Member Service Representative at Florida Credit Union is designed for individuals passionate about making a tangible difference in people’s lives by providing excellent financial guidance and solutions. This full-time position, available at the Butler Plaza location in Gainesville, FL, offers a unique opportunity to engage directly with members, helping them navigate their financial journeys with confidence. As a key frontline representative, the candidate will be responsible for conducting detailed loan interviews, assessing credit applications, and communicating complex financial options in a clear, approachable manner. The role emphasizes personalized service and compliance with federal regulations such as the Bank Secrecy Act and OFAC guidelines, ensuring that every transaction upholds the highest standards of accuracy and ethical conduct. Employees in this position will benefit from Florida Credit Union's extensive training programs designed to equip them with the necessary skills and knowledge from day one. The credit union promotes a supportive team atmosphere where collaboration and innovation are encouraged. Career advancement opportunities are abundant, with pathways available for professional development within the organization. Additionally, this role comes with a comprehensive benefits package that focuses on the overall well-being of the employee, including competitive compensation and various health and retirement benefits. In sum, the Member Service Representative position is ideal for motivated, community-oriented individuals who enjoy working with people and applying creative financial solutions to improve members’ lives. By joining Florida Credit Union, employees become part of a mission-driven organization committed to uplifting the community and fostering long-term financial health for its members. This role not only offers a stable and fulfilling career but also the chance to be part of a team that truly values its people and the positive impact they have every day.

• High school diploma or GED
• 1-3 years of related experience or equivalent mix of education and hands-on experience
• Current driver's license