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Cathay Pacific is a leading premium travel lifestyle brand headquartered in Hong Kong. Founded in 1946, the company has grown to encompass a diverse group of businesses that include Cathay Pacific Airways, a premium full-service airline; Cathay Cargo, the cargo business arm; HK Express, a low-cost airline; and Air Hong Kong, an express all-cargo carrier, among other subsidiaries. The Cathay Group is committed to enhancing the travel experience across multiple dimensions, including premium travel, cargo transport, low-cost travel, and lifestyle services. With a strong foundation centered in Hong Kong and an expanding presence throughout the Greater Bay Area, Cathay Pacific has made significant investments to establish Hong Kong as one of the world’s leading international aviation hubs. Cathay Pacific Airways is currently seeking a motivated, service-oriented individual to join its Cargo Department team in Anchorage, Alaska. This permanent role is an excellent opportunity for someone looking to contribute to an internationally respected airline known for quality and excellence. The successful candidate will play a vital role in ensuring smooth cargo operations by assisting with operational and reservation functions and overseeing suppliers to maintain compliance with Cathay's service standards and regulatory requirements. The position also involves supporting port management efforts focused on achieving service excellence and upholding the highest levels of safety. In this dynamic role, the individual will provide customer service support by managing cargo reservations, keeping customers informed with timely shipment status updates, and providing vendor notifications concerning flight schedules. The successful candidate will also help evaluate the performance of ground handling agents and provide them with clear instructions to promote operational effectiveness. Administrative duties will include preparing flight documentation for crew and Customs, reviewing post-flight paperwork, generating accurate reports, and coordinating with various stakeholders such as engineering teams, airport operations, and air traffic control to ensure seamless communication throughout all cargo-related activities. Additionally, the role may require monitoring ramp operations, particularly for special cargo, managing optimization of cargo space in freighters, and ensuring all safety and security protocols are met on the tarmac. Participation in quality checks, audits, and compliance assurance programs will be part of maintaining Cathay Pacific’s high operational standards. The candidate will also support emergency, accident, and crisis responses whenever necessary, further emphasizing the importance of safety and preparedness. This role demands strong communication skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment. Candidates should be comfortable working in diverse conditions including warehouses, aircraft, and outdoor settings under various weather conditions. Fluency in English and Spanish is strongly preferred, along with a valid state driver's license. The ability to obtain and retain required credentials such as Customs seals and Security Identification Display Area badges is mandatory. Cathay Pacific values its employees and offers a competitive compensation and benefits package that includes travel privileges, comprehensive health and wellness programs, 401K matching, paid holidays and vacation, and insurance benefits. The company also prides itself on being a Certified Great Place to Work and is an equal opportunity employer. This role offers not just a job but a career opportunity where individuals can grow within a globally respected airline and make meaningful contributions to premium cargo operations.

• Fluency in English and Spanish is strongly preferred
• Must possess a valid state issued driver’s license
• Must successfully pass all pre-screening clearances, including a background check and pre-employment drug screen upon contingent job offer
• Obtain and retain necessary credentials and clearances (CBP Customs Seal and Driving Icon) per local requirements
• Must successfully pass safety training examination and receive certification before starting operations
• Strong cognitive reasoning and mathematical skills are essential
• Ability to inspect and assist in manoeuvring loaded pallets up to 50 lbs frequently
• Ability to manage competing priorities in a fast-paced environment with tight deadlines
• Comfortable working at the warehouse, on aircraft, and outdoors on the tarmac in all weather conditions
• Must comply with the Company’s mandatory COVID-19 Vaccination policy
• Must have the right to live and work in USA
• Certain employees will be required to obtain a Security Identification Display Area, (SIDA) badge provided by the airport authority and maintain good standing to retain their SIDA badge
• Employment will require successful completion of a ‘Background Check’ and ‘Drug Free Workplace’ test