Wingstop Restaurant Supervisor I-Quick Hire!•Corpus

Our company operates a renowned restaurant chain committed to delivering exceptional dining experiences across its various locations. Known for maintaining high standards of quality and service, we have established a strong reputation within the hospitality industry. Our restaurants offer a welcoming ambiance, superior food quality, and attentive guest service, ensuring that every visitor leaves with a memorable experience. The Restaurant Supervisor I plays a pivotal role in supporting the General Manager and Restaurant Supervisor II by overseeing the daily operations of the restaurant. This position is critical in maintaining the restaurant's culture and high guest service standards during each shift. When the General Manager and Restaurant Supervisor II are absent, the Restaurant Supervisor I assumes full responsibility for guiding the team and managing operational workflows. This supervisor role is essential for fostering a guest-first environment and ensuring compliance with company and government policies. The Restaurant Supervisor I is tasked with maximizing customer satisfaction, managing team member engagement, and driving operational excellence. This role demands a proactive and hands-on approach, requiring the supervisor to assist across different positions as needed to help accomplish team goals. The position involves ensuring that the restaurant consistently meets its operational targets such as low dissatisfaction rates, high accuracy, and excellent customer feedback scores. The supervisor actively monitors all cash management policies and enforces compliance during their shift. Additionally, the supervisor is involved in training team members, maintaining cleanliness and food safety standards, controlling labor and food costs, and effectively addressing customer issues within 24 hours. In this leadership position, the Restaurant Supervisor I must handle multiple responsibilities such as scheduling, delegation, and completion of operational tasks to ensure smooth restaurant function. The role also includes monitoring paid outs, voids, and refunds, driving sales performance, and minimizing employee turnover by embodying the company’s core values. Candidates must be professional, problem-solving oriented, and able to handle physical tasks such as lifting boxes. The role requires flexibility, as shift schedules may vary week to week and the restaurant location may change based on business needs. A maximum workload of 40 hours per week is maintained unless otherwise authorized. Overall, the Restaurant Supervisor I is a vital team member dedicated to enhancing guest satisfaction, ensuring operational success, and contributing to the strong culture and growth of our restaurant. This position offers an excellent opportunity for individuals passionate about restaurant management and guest service excellence.

• High school diploma or equivalent
• Previous restaurant or hospitality experience preferred
• Ability to work varying shifts
• Good communication skills
• Understanding of company policies and procedures
• Ability to handle cash and follow cash management policies
• Capability to train new employees
• Physical ability to lift up to 50 pounds
• Ability to maintain professionalism
• Willingness to adapt to changing business needs