Wheelchair Dispatcher- Hobby Airport - Quick Hire!

PrimeFlight Aviation Services, Inc. is a leading provider of commercial services within the aviation industry, offering comprehensive ground handling and support solutions to airports and airlines across the globe. With over 200 locations worldwide, PrimeFlight is committed to maintaining a positive and respectful working environment while ensuring the highest standards of customer service and safety. The company offers competitive pay and benefits, including 401(k) with matching, health, dental, vision, and life insurance, paid time off, and opportunities for career progression, making it an attractive employer in the aviation services sector. PrimeFlight is an equal-opportunity employer, valuing diversity and inclusivity in its workforce and adhering strictly to all applicable federal, state, provincial, and local employment laws. They pride themselves on their dedication to quality service and the professional growth of their team members. Working at PrimeFlight means being part of a team that prioritizes respect, teamwork, and delivering exceptional service experience to passengers and airline clients alike. The role of Wheelchair Dispatcher at PrimeFlight Aviation Services is crucial for ensuring the seamless assistance of passengers with mobility needs. The Wheelchair Dispatcher is responsible for coordinating and managing the deployment of wheelchair attendants who assist passengers requiring mobility aid. This position entails efficient scheduling, continuous communication, and monitoring of flight and staffing logistics to guarantee timely and quality service. The dispatcher ensures that wheelchairs and mobility equipment are tracked for availability and readiness, providing essential support for passenger comfort and compliance with safety and ADA guidelines. A key aspect of the role involves maintaining clear communication channels with airport staff, gate agents, and customer service representatives to facilitate smooth coordination. Beyond logistical duties, the Wheelchair Dispatcher is expected to uphold PrimeFlight's high standards of customer service and safety, maintaining thorough records of assistance provided and adhering to all relevant regulations. This position offers the opportunity to work in a dynamic airport environment where flexibility is essential due to varied shifts, including nights, weekends, and holidays. The role requires a candidate who is detail-oriented, communicative, and capable of handling multiple tasks efficiently in a fast-paced setting. The work environment includes both indoor and outdoor activity, sometimes involving physical demands such as lifting and prolonged standing. PrimeFlight provides specific training and credentials acquisition related to FAA, TSA, Port Authority, U.S. Customs, and U.S. Postal clearances as applicable to the dispatcher’s operational requirements. Overall, the Wheelchair Dispatcher role is integral to enhancing the travel experience for passengers requiring mobility support while contributing to the cohesive operation of airport services.

• high school diploma or equivalent
• one year of wheelchair experience
• ability to lift up to 70 pounds
• ability to stand and walk for prolonged periods
• effective communication skills
• basic computer proficiency including use of tablets and mobile devices
• willingness to work flexible shifts including nights, weekends, and holidays
• pass background check and drug screening
• eligibility to obtain necessary security credentials and clearances