West Valley City,UT,USA Airport($21/hr) | Hiring

Delta Air Lines is a major American airline headquartered in Atlanta, Georgia, renowned for its extensive global network and exceptional customer service. Established over 90 years ago, Delta has grown to become one of the leading airlines worldwide, operating thousands of flights daily to numerous destinations across multiple continents. With a commitment to innovation, safety, and sustainability, Delta continues to set industry standards while delivering a top-tier travel experience to millions of passengers. The company values its employees as its greatest asset and fosters a culture rooted in care, integrity, resilience, and servant leadership. This philosophy ensures a supportive environment where every employee is empowered to share success and build a rewarding career. The Airport Customer Service Agent role based in Salt Lake City, Utah, is a vital position within Delta Air Lines’ operations, focused on enhancing the passenger experience at the airport. Starting at $21.26 per hour, this part-time to full-time role offers flexible work schedules ranging from 20 to 40 hours per week. As an essential front-line representative, the Customer Service Agent plays a key role in delivering quality service by assisting passengers with ticketing, baggage handling, and boarding procedures. This position also involves working in dynamic airport environments that require constant interaction with diverse customers. Agents must maintain professionalism and positive attitudes, embodying Delta’s brand standards through uniform compliance and exceptional communication skills. This role requires fluency in both English and Korean, classified as a Language of Destination (LOD) Customer Service Agent position. The dual-language requirement enables agents to effectively communicate with Korean-speaking travelers, ensuring a smooth and pleasant travel experience that respects cultural nuances. Duties include greeting customers, managing ticket sales, checking travel documents, operating jetways, and assisting with the boarding process. Agents are also responsible for safety-conscious handling of baggage and escorting passengers who need additional assistance, such as unaccompanied minors or disabled travelers. Delta places strong emphasis on safety and security, requiring agents to adhere to operational procedures and pass both physical and customer service assessments. The role demands physical endurance, including standing for long periods and lifting bags weighing up to 70 pounds intermittently. Candidates must be authorized to work in the United States, meet age requirements, and successfully hold airport-specific credentials such as the SIDA Badge and Customs Seal. Working at Delta comes with competitive benefits designed to support employees’ personal and professional growth. Core perks include a profit-sharing program, 401(k) plans with company contributions, paid vacation and personal time, parental leave, and comprehensive health benefits encompassing medical, dental, and vision coverage. Additional offerings include family care support, wellness resources, flight privileges, career development programs, employee resource groups, recognition rewards, and access to extensive discounts on various services. This position represents a unique opportunity to join a prestigious airline dedicated not only to excellence in customer experience but also to fostering an inclusive and supportive workplace where employees can thrive and advance their careers in the aviation industry.

• High school diploma, GED or equivalent
• Be at least 18 years of age
• Authorization to work in the United States
• Proficiency in English
• Fluency in Korean with ability to pass verbal and written language assessments
• Ability to lift bags or items weighing up to 50 pounds frequently
• Ability to lift bags or items weighing between 50 and 70 pounds occasionally
• Willingness to work fixed or rotating shifts including weekends, evenings, holidays
• Ability to pass physical ability test (PAT)
• Ability to hold airport-specific requirements such as a SIDA Badge and Customs Seal
• Must prioritize safety and security of self, others and personal data