Minneapolis,MN,USA Assistant Restaurant And Bar Manager-Little Six

Mystic Lake and Little Six are part of the SMSC Gaming Enterprise, a prominent company known for its commitment to crafting unforgettable entertainment experiences. These unique dining and gaming destinations serve a diverse clientele with a focus on high-quality service, guest satisfaction, and community values. The company prides itself on fostering an inclusive environment that celebrates diversity and empowers employees to grow both personally and professionally. With extensive benefits, competitive weekly pay, and opportunities for advancement, Mystic Lake and Little Six provide a supportive workplace where team members can thrive and contribute to creating memorable moments for every guest. The Assistant Restaurant Manager role at Mystic Lake and Little Six offers an exciting opportunity to be an integral part of the guest experience. This position involves overseeing the day-to-day operations of assigned shifts, ensuring consistency and efficiency in service delivery, and maintaining compliance with all relevant policies, procedures, and laws. You will be the key support for the restaurant and bar teams, coaching and motivating staff to uphold high standards of service and guest satisfaction. Additionally, the role requires collaboration with the culinary team to sustain food quality and presentation, managing inventory and supply orders, and ensuring cleanliness and adherence to health and safety standards throughout the establishment. As an Assistant Restaurant Manager, you will play a vital role in guest interaction by handling complaints professionally, employing guest recovery strategies, and actively seeking feedback to enhance service. Leadership responsibilities include staffing management, ranging from scheduling to training, onboarding, and performance reviews, ensuring a positive and productive work environment. Financial oversight also forms a part of this role, assisting in budget preparation, cost control, and driving profitability. The position demands a dynamic individual capable of adapting to fast-paced, changing environments with professionalism. Becoming a part of the Mystic Lake and Little Six team means joining a vibrant community committed to delivering excellence while supporting your career growth in a rewarding hospitality setting.

• Any combination of post-high school restaurant education and/or restaurant experience to equal 3+ years
• 2+ years of indirect people leadership or 1+ year of direct people leadership experience
• Certified Food Service Manager Certificate or ability to obtain within one year of employment
• Effective in motivating and guiding staff, delegating tasks, and fostering a positive team environment
• Demonstrated ability to communicate clearly and effectively with staff, guests, and other stakeholders
• Skilled at identifying and resolving issues constructively and efficiently and managing conflict within the team and addressing issues with guests
• Experience with efficiently managing schedules, tasks, and resources in a fast-paced environment
• Experience with demand-based scheduling preferred
• Desire to build rapport with staff, guests, and other stakeholders
• Ability to adjust to changing situations, handle unexpected events and maintain composure and professionalism under pressure