Wellness Concierge (Part-Time Seasonal) - Apply Now!

Hyatt is a globally recognized hospitality company known for its exceptional service and commitment to creating memorable experiences for guests. With a presence in numerous locations worldwide, Hyatt operates a range of full-service hotels and resorts that cater to both business and leisure travelers. Known for its caring and attentive associates, Hyatt focuses on providing efficient service and meaningful guest interactions that elevate the overall stay experience. The company fosters an inclusive work environment where diversity and respect are valued, encouraging associates to bring their unique talents to their roles while upholding the brand's high standards. Hyatt offers career opportunities across various functions, including hospitality, wellness, and customer service, with a culture centered on growth and professional development. The Wellness Concierge at Hyatt plays a crucial role in creating a serene and welcoming atmosphere for spa guests. This position is dedicated to promoting wellness and delivering a personalized spa experience that aligns with the luxury and care associated with the Hyatt brand. Responsibilities of the Wellness Concierge include scheduling spa treatments, managing guest registrations, processing payments, and making tailored product and treatment recommendations. This role demands a detail-oriented and warm individual who can effectively communicate and connect with guests to ensure their needs are met in a fast-paced yet tranquil environment. The Wellness Concierge acts as the final point of contact for an indigenous spa experience, guiding guests through deluxe spa packages or individual treatments with professionalism and a genuine desire to enhance their relaxation and wellness. Weekend availability is required, reflecting the need to support spa operations throughout the week. Experience in spa reception within a hotel or resort setting is highly valued for this role, helping the Wellness Concierge anticipate guest needs and deliver exceptional service. Hyatt invites passionate hospitality professionals to apply and join a team that values guest satisfaction, teamwork, and continuous learning.

• Spa reception experience in a spa resort or hotel spa
• refined verbal and written communication skills
• ability to satisfy the needs of others in a fast-paced environment
• weekend availability
• customer service orientation