Welcome Back LLC seeks Support Staff-Chicago,IL in Chicago,IL,USA

Our establishment is a vibrant dining venue dedicated to delivering exceptional service and unforgettable experiences to our guests. Recognized for quality and a welcoming atmosphere, we pride ourselves on maintaining a team-oriented environment where hospitality, attention to detail, and genuine care are paramount. As part of a well-established restaurant, we focus on blending classic service methods with innovative hospitality solutions to ensure every visitor enjoys a memorable visit. Employing a dynamic and professional staff, our restaurant fosters growth, learning, and teamwork, making it an excellent place for individuals passionate about hospitality and guest satisfaction to build their careers. The role we are offering is crucial in supporting the service team's efforts by ensuring smooth dining room operations and exceptional guest service. As a member of our service support team, you will play an integral part in assisting waitstaff, maintaining dining room cleanliness, and facilitating an extraordinary guest experience. This position requires a dedication to hospitality, teamwork, and operational excellence. You will have the opportunity to interact directly with guests, carry out essential service tasks, and contribute positively to the overall atmosphere of the restaurant. This role demands flexibility in working hours, including weekends and holidays, and a commitment to upholding company standards and safety protocols. Whether you are clearing tables, setting up service stations, or supporting multiple team members simultaneously, your contribution will be valued as part of a cooperative and motivated team. This position is ideal for individuals who thrive in fast-paced environments, enjoy multitasking, and have a friendly, professional demeanor. The role offers a platform to develop skills in hospitality, customer service, and teamwork while being part of a respected dining establishment that values integrity, honest communication, and high standards of service.

• Have availability to work a variety of hours including weekends and holidays
• Follow all systems, policies, and procedures as outlined in the Employee Handbook
• Successfully complete alcohol awareness training and/or food handler training course(s)
• Be committed to teamwork and have a pleasant attitude
• Comply with all safety and sanitation guidelines
• Follow all steps of service as outlined in the employee handbook
• Accomplish other duties as instructed by management when applicable
• Maintain honesty and integrity in all aspects of employment
• Clear, clean and reset tables
• Use proper bussing technique to provide polished table maintenance and service
• Support multiple members of the service team simultaneously
• Maintain proper setup of server stations during service
• Be able to safely and effectively use equipment such as dish machine, coffee machine, power washer, etc
• Safely move chairs and tables as needed
• Communicate clearly and hospitably with guests and teammates
• Be able to carry multiple plates of food safely and cleanly when applicable
• Be able to multitask while maintaining a calm and professional demeanor
• Be able to work in a space of varying noise, temperature, and crowd levels
• Be able to be to stand and/or walk for the duration of your shift
• Be able to lift and move items up to 25 pounds occasionally, and up to 50 pounds in general
• Practice proper safety guidelines at all times