Weekend Receptionist- every other weekend 9am-7pm

This position is located in Merriam, KS, and is seeking a highly organized and efficient Receptionist to join the team. The hiring facility is a well-established healthcare environment dedicated to providing comprehensive care and services to its residents. Known for its commitment to quality and compassionate service, the organization takes pride in fostering a welcoming and supportive atmosphere for both residents and staff. The facility emphasizes compliance with federal and state regulations, ensuring that the highest standards of care and operational excellence are consistently met. This attention to detail and dedication to superior service distinguishes the facility as a leader in the long-term care community. The Receptionist role is critical in maintaining smooth and effective communication within the facility and between residents, their families, and various departments. The ideal candidate will have a background in auditing and compliance, coupled with excellent coordination and interpersonal skills. They will act as the first point of contact for new residents, orienting them to facility services such as telephone, cable, dietary preferences, laundry, and recreational activities. A key responsibility is to resolve customer inquiries, requests, and complaints promptly and professionally, thereby enhancing overall customer satisfaction. Additionally, the Receptionist serves as a liaison between residents and different internal departments, ensuring that all needs are addressed in a timely manner. This position also involves detailed administrative duties including handling clerical work for administrative staff, managing mail, transcribing materials, recording appointments and meetings, filing documents, and maintaining resident directories. The Receptionist plays an integral part in emergency response by alerting specified individuals and agencies as needed. Furthermore, the incumbent coordinates discharge planning with residents, families, and related healthcare personnel, arranges consults, and participates actively in quality assurance processes to uphold federal and state compliance requirements. Strong proficiency in Microsoft Office Suite is necessary, as is effective communication with residents, families, staff, physicians, consultants, providers, and community representatives. The role demands a person who is both detail-oriented and proactive, capable of multitasking while maintaining a calm and professional demeanor. This full-time employment opportunity offers a rewarding career path in a supportive and dynamic environment with a range of benefits including health, dental, vision, and life insurance, as well as paid time off and employee appreciation events. Candidates who are committed to excellence in customer service and regulatory compliance will find this position exceptionally fulfilling.

• High school diploma or equivalent
• experience in customer service, preferably in a healthcare or similar environment
• proficiency in Microsoft office
• excellent verbal and written communication skills
• ability to multitask and manage time effectively
• knowledge of federal and state regulations applicable to healthcare facilities
• ability to handle confidential information with discretion
• strong problem-solving and organizational skills