Veterinary Receptionist - Quick Hire!

Westside Veterinary Hospital is a leading full-service veterinary clinic located in the Mobile area, dedicated to providing exceptional healthcare services for pets. This establishment is known for its commitment to high-quality, compassionate care, supporting animals from preventative treatments to specialized medical care. The hospital boasts a team of skilled veterinarians, veterinary technicians, and support staff who work collaboratively to ensure each patient receives the best possible attention and medical interventions. With an emphasis on creating a welcoming and supportive environment, Westside Veterinary Hospital is a trusted partner for pet owners looking to maintain and improve their pets' health throughout their lives. The facility is outfitted with advanced diagnostic and treatment technologies, enabling the veterinary team to undertake a wide range of medical procedures, from routine exams and vaccinations to more complex diagnostic testing and therapeutic treatments. The hospital values the human-animal bond deeply and strives to provide not only medical care but also emotional support to pet owners during difficult times. The overall goal is to exceed client expectations by delivering excellent veterinary service, fostering trust, and promoting wellness and prevention. Within this supportive and progressive setting, the veterinary receptionist role plays a critical part in the hospital's operations. The receptionist is the primary point of contact for clients and their pets, ensuring a positive and organized experience from the moment they enter the hospital. This role requires warmth, empathy, and professionalism to manage front desk operations effectively. Duties include maintaining the visual appeal of the reception area, greeting clients and their pets with friendliness and compassion, answering inquiries, triaging concerns, managing communications via phone and email, scheduling appointments to optimize daily workflow, and processing payments efficiently during check-in and check-out. The ideal candidate will also provide emotional support to clients facing challenging situations with their pets, requiring sensitivity and discretion. Working in a veterinary hospital environment can occasionally expose staff to unpleasant conditions such as strong odors, noises, or even exposure to animal bites, scratches, and potentially contagious diseases, so candidates must be comfortable with such settings. In return, Westside Veterinary Hospital is committed to offering training and development opportunities, including both virtual and hands-on learning experiences, to support the receptionist's professional growth and mastery of their role. This job is a valuable opportunity for individuals passionate about animal welfare and client service, looking to be part of a reputable veterinary healthcare team in a fulfilling and meaningful career pathway.

• Minimum of a high school diploma or equivalent
• Prior experience in customer service or veterinary reception preferred
• Ability to manage multiple tasks in a fast-paced environment
• Comfortable handling unpleasant odors and potential exposure to animal bites or scratches
• Strong communication skills
• Basic computer proficiency
• Ability to provide compassionate client support
• Must be able to work flexible hours as needed