Veterinary Receptionist - Quick Hire!

National Veterinary Associates (NVA) is a leading global pet care organization dedicated to improving the lives of pets and the people who love them. With a network of 1,000 hospitals, NVA connects veterinary professionals and care teams to a community driven by passion and excellence in animal care. The company emphasizes empowering its teams by providing resources that allow them to practice medicine their way, supported by cutting-edge technology and innovations that simplify daily operations and enhance care delivery for pets across the nation. NVA also fosters professional growth, offering opportunities ranging from mentorship programs to ownership, ensuring that employees can develop and advance throughout their careers. They prioritize inclusivity and equal opportunity, maintaining a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or genetic information. Furthermore, NVA complies with local fair chance hiring ordinances, welcoming applications from qualified candidates including those with arrest and conviction records where applicable. This role within NVA is centered on providing excellent, efficient client service at one of their veterinary hospitals. The position involves greeting clients and their pets warmly, answering questions, processing check-ins and check-outs, handling payments, and scheduling appointments. Employees in this role are also responsible for managing phone communications, including answering calls, screening for service needs, and coordinating appointments, which is critical to ensuring smooth workflow and optimal patient care. Administrative responsibilities include managing incoming and outgoing mail and emails, monitoring the cleanliness and organization of the client waiting area, and accurately documenting client information and service details using business operations software. Roles of this kind are the frontline of the veterinary experience – helping to make every visit positive and managed with professionalism and care. Employees may also need to escalate more complex issues to senior staff members, ensuring that clients receive the support and solutions they need without delay. A minimum of six months of job-related experience is required, highlighting the importance of familiarity with fast-paced customer service or administrative roles. This position is ideal for individuals passionate about animals and supporting healthcare professionals in delivering outstanding veterinary care. Comprehensive benefits including medical, dental, vision, 401k with employer match, and paid time off including sick leave, are available to eligible employees, reinforcing NVA's commitment to the well-being of its team members alongside its mission to improve pet and owner lives everywhere. This veterinary hospital role offers a rewarding career path in a supportive, dynamic environment dedicated to the health and happiness of animals and the people who care for them.

• Minimum of 6 months job-related experience
• ability to handle client interactions professionally
• basic computer skills
• good organizational skills
• effective communication skills
• ability to work in a team environment
• commitment to providing excellent client service