Ventura,CA,USA-based HOST-$16 Per HOUR Opening | Hiring

Acme Hospitality is a prominent and rapidly expanding hospitality group located in the vibrant arts and entertainment district of Santa Barbara. This reputable company owns and operates several highly acclaimed and award-winning concepts, including boutique hotels situated in Nevada County. Known for its commitment to excellence and distinguished service, Acme Hospitality has cemented itself as a leader in the upscale hospitality industry. The company prides itself on creating a welcoming atmosphere not just for its guests but also for its employees, fostering a workplace culture that values integrity, originality, and community spirit. Acme Hospitality aims to provide every team member with a supportive and enriching work environment where professional growth and personal satisfaction stand at the forefront of its mission. The role of Host at Acme Hospitality is critical in ensuring an exceptional dining experience for all guests. As the first point of contact, Hosts play a vital role in setting the tone for the entire visit, responsible for greeting visitors warmly and guiding them smoothly through their dining journey. This position requires a professional individual who can manage seating arrangements, coordinate with waitstaff and kitchen personnel, and handle guest concerns with grace and diplomacy. Hosts must be adept in communication, knowledgeable about the restaurant's offerings, and able to maintain an organized and welcoming front-of-house area. This role is non-exempt and demands flexibility in scheduling including availability for shifts during evenings, weekends, and holidays to accommodate the dynamic operational needs of the dining venues. At Acme Hospitality, providing excellence in guest service goes beyond basic duties. Hosts embody the company’s core values including delivering excellence, embracing originality, acting with integrity, and celebrating community with every guest interaction. They are expected to actively contribute to maintaining the ambiance and smooth operation of the dining area, including managing reservations through systems like Ctuit and Focus POS and ensuring that all guest needs are met promptly and efficiently. The role also involves promoting the property and its services, taking personal responsibility for guest satisfaction, and upholding safety and security standards. In doing so, Hosts help uphold the esteemed reputation of Acme Hospitality, making each guest encounter memorable and positive, ultimately supporting the company’s mission to be a premier destination in Santa Barbara and beyond.

• Previous experience as a host or hostess in a fine dining or upscale restaurant is preferred
• excellent customer service and communication skills to interact with guests in a friendly and professional manner
• professional and polished appearance, adhering to dress code and grooming standards
• ability to work in a fast-paced environment and handle multiple tasks simultaneously
• strong organizational skills to manage reservations, waitlists, and seating arrangements efficiently
• familiarity with reservation management systems and basic computer skills
• flexibility to work in shifts, including evenings, weekends, and holidays
• positive attitude and ability to remain calm under pressure
• excellent problem-solving and decision-making skills
• knowledge of fine dining etiquette and service standards
• ability to work well in a team and collaborate effectively with colleagues
• ability to stand and walk for extended periods
• strong attention to detail and accuracy in managing reservations and guest information
• ability to handle guest concerns or complaints in a professional and diplomatic manner
• familiarity with the local area and knowledge of nearby attractions or services that may be of interest to guests
• active food handler certification is required