Valet Booth Key Attendant - Reno, NV

The hiring establishment is a prominent hotel and casino property that prides itself on providing exceptional customer service and a seamless guest experience. This upscale venue is frequented by a diverse clientele seeking both accommodation and entertainment, making the quality of its service staff a critical component of its success. The company is known for maintaining a high standard of professionalism while fostering a welcoming and efficient environment for guests. Their valet department plays a vital role in guest satisfaction by ensuring the prompt, safe, and organized handling of guests' vehicles, which is an integral part of the overall hospitality service. This position is for a Valet Registrar who will be stationed at the valet booth, acting as the first point of contact for guests arriving at and leaving the property. The primary responsibility of the Valet Registrar is to greet guests warmly, manage the issuance and retrieval of parking tickets accurately, and coordinate closely with valet attendants to facilitate the timely drop-off and pick-up of vehicles. The role requires diligent attention to detail in handling vehicle keys, including the secure filing and prompt availability of keys for valet attendants. This position also includes maintaining detailed transaction logs and managing inventory supplies for the valet booth. The ideal candidate must possess strong communication skills, the ability to work under pressure in a dynamic casino environment, and a service-oriented mindset to provide outstanding customer service to both guests and colleagues. This role offers a full-time employment opportunity, and while salary details are dependent on experience and company standards, it reflects competitive compensation typical of the hospitality industry. In addition to logistical and administrative functions, the Valet Registrar ensures that the valet booth remains clean, organized, and fully stocked with necessary supplies including maintaining amenities such as the water dispenser. Responsibility for answering phone inquiries and assisting with guest services further emphasizes the importance of interpersonal skills and professionalism in this role. Given the high volume of guests and fast-paced nature of the hotel and casino environment, flexibility, stamina, and the ability to stay calm under pressure are essential to perform effectively. Candidates with previous experience in similar roles or customer service settings, as well as those who are comfortable working as part of a team, will find this role well suited to their abilities. This comprehensive role is indispensable in enhancing guest satisfaction and supporting the overall valet operations at the hotel casino property.

• Must be at least 18 years of age
• Previous experience performing similar job duties preferred
• Ability to remain organized and calm in a fast paced environment
• Previous experience working in a team or group environment
• Able to write legibly on a consistent basis
• High school diploma or equivalent preferred
• Ability to functionally communicate occupational-based English, both written and verbal
• Obtain and maintain all work cards as required by the company