Valet Attendant - The Historic Cavalier Hotel

This position is offered by a reputable hospitality establishment known for delivering exceptional guest services and maintaining a high standard of professionalism. As part of a dedicated team, the company prides itself on creating memorable experiences for guests by exceeding their expectations. Whether patrons are visiting for leisure or business, the establishment provides a welcoming atmosphere complemented by efficient and courteous service. The role is that of a Valet Attendant, a crucial front-line position within the hospitality industry. This role involves greeting customers promptly and professionally, ensuring their vehicles are parked safely, secured, and ready for retrieval at any time. Valet attendants operate within a fast-paced, guest-focused environment, requiring excellent communication skills, attention to detail, and a strong work ethic to perform their duties effectively. This job is essential in enhancing the guest experience, as valet attendants provide the first and last impression a guest receives during their stay or visit. The Valet Attendant’s responsibilities include managing vehicle parking logistics while interacting with guests in a friendly and professional manner to deliver a "WOW" experience. This includes greeting guests upon arrival, securing vehicles by locking doors and closing all hatches and windows, and utilizing appropriate parking techniques. The attendant handles monetary transactions related to valet services, ensuring accurate change distribution and the proper issuance of guest parking tickets according to company standards. Meticulous completion of guest parking tickets is a must, documenting vital information such as guest names, vehicle details, and registration numbers to maintain an organized and accountable parking system. Additionally, the Valet Attendant is responsible for maintaining the cleanliness and safety of the valet area, including the front drive, garage, and lobby. Reporting any damages to vehicles, safety concerns, or maintenance needs is part of the role. Coordinating with fellow associates, including doorpersons and bell staff, to ensure seamless guest service is expected. The position requires a flexible schedule, including the availability to work weekends and holidays. Continuous participation in training sessions and meetings ensures adherence to company policies and up-to-date knowledge of safety and service protocols. Employment for this position is categorized as ‘OTHER,’ reflecting the unique nature of the role within the hospitality industry. The role not only demands excellent driving skills, including the ability to operate both manual and automatic vehicles safely, but a strong commitment to maintaining a positive attitude and professionalism under all circumstances. The Valet Attendant is a key contributor to the overall efficiency of operations and guest satisfaction levels through excellent customer service and operational diligence.

• Must be 21 years of age
• Possess a United States driver’s license held for a minimum of 3 years with proof of a clean DMV record
• Minimum of 6 months valet or professional driving experience preferred
• Ability to safely operate both manual and automatic vehicles
• Must be able to work a flexible schedule including weekends and holidays
• Must maintain a professional appearance with company uniform and name tag
• Must demonstrate excellent customer service and communication skills