Valet Attendant, Part Time $19/hr (San Carlos, CA)

All About Parking Inc. is a dedicated company specializing in parking and transportation services, known for maintaining high standards in customer service and operational efficiency. Located in San Carlos, CA, the company operates within the transportation and parking industry, providing comprehensive valet and electric vehicle (EV) parking services to its customers. With a commitment to equal employment opportunity and a nondiscriminatory workplace, the company values integrity, professionalism, and a welcoming environment for both employees and clients. This ethos sets the foundation for the quality and reliability that All About Parking Inc. is recognized for across its service locations. The role of a Valet Attendant at All About Parking Inc. is crucial to ensuring customers receive first-class service from the moment they arrive until they depart. This full-time or part-time position, offering an hourly wage of $19.00, involves a range of responsibilities centered on managing valet parking operations, including the handling of electric vehicles (EV) and driving duties for employees and guests. The Valet Attendant is the frontline representative who creates lasting impressions through friendly greetings, efficient vehicle parking, and timely retrieval. The position demands excellent customer service skills, the ability to manage customer inquiries professionally, and the physical capability to perform tasks like moving vehicles, assisting with luggage, and supporting individuals with wheelchairs. Additionally, the role requires managing daily operations such as updating valet and EV charging logs, performing key audits, and operating ticketing and cash management systems in strict adherence with company policies. Key aspects of the role include assisting customers in a courteous, safety-conscious manner, anticipating needs such as opening vehicle doors or holding umbrellas for guests, and managing traffic flow at the station. The position also requires flexibility in work hours and locations to accommodate peak periods and emergency changes. Valet Attendants must demonstrate a professional appearance and interpersonal skills that foster respect and sensitivity toward cultural differences, contributing to a harassment-free workplace. Beyond customer-facing duties, this role involves technical responsibilities like managing EV charging equipment, rebalancing customer bicycles, and providing hands-on EV training when necessary. The successful candidate will be dependable, able to multi-task effectively, and capable of working both independently and as part of a team. This role provides an excellent opportunity for individuals passionate about excellent customer service and who possess strong driving and operational skills to thrive in a dynamic, fast-paced environment.

• At least 19 years of age
• Three years driving experience
• Valid drivers license with no accidents or 2-point infractions in 5 years
• Fluent English proficiency
• High school diploma or equivalent preferred
• Customer service or public relations experience preferred
• Able to deliver excellent customer service
• Positive communication skills with coworkers, customers, and vendors
• Capable of working independently and on a team
• Knowledge of station operations
• Ability to maintain EV and vehicle driving operations
• Able to recommend operational improvements
• Ability to provide EV training
• Flexible with work schedules
• Ability to multi-task
• Ability to report data independently
• Basic math competency
• Possess a cell phone and email
• Reliable transportation to work