Valet Attendant - Metro Center Marriott

Towne Park is a renowned hospitality services company dedicated to providing exceptional experiences for its guests. Established with the mission to create smiles through outstanding service, Towne Park offers a rewarding career path for those who value making a positive impact on others. The company serves millions of patients, visitors, and guests across various locations, focusing on compassionate interactions that reduce anxiety and enhance the overall experience for guests and their families. Whether it's facilitating a smooth arrival and departure process or helping guests explore new cities, Towne Park’s team members play an integral role in delivering memorable moments that resonate long after the interaction. The culture at Towne Park encourages employees to contribute meaningfully, fostering a work environment where every smile demonstrates the impact of dedicated service. The Guest Service Associate role at Towne Park is a critical position responsible for delivering exceptional hospitality through attentive, friendly, and efficient guest interactions. This position involves responsibilities such as parking and retrieving guest vehicles safely, assisting with luggage, and providing helpful information about local amenities and attractions to enhance the guest experience. The role demands professionalism and warmth, requiring associates to greet guests within proximity while ensuring all customer service standards are upheld. Responsibilities also include managing revenue transactions, explaining parking procedures, and maintaining flawless ticketing and key documentation to safeguard vehicle handling. Towne Park emphasizes the importance of safety, courteous service, and operational accuracy, as these are foundational to maintaining trust and satisfaction among guests. Employees in this role have the opportunity to brighten the day of every visitor they assist, playing a key part in Towne Park’s commitment to excellent service. Compensation at Towne Park is competitive and fair, tailored to reflect candidates’ relevant skills, experience, education, and geographic location. Additionally, Towne Park offers a comprehensive benefits package for eligible employees, including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and a 401k retirement savings plan. Eligibility for these benefits varies depending on job classification, length of employment, and hours worked. However, seasonal and temporary roles are excluded from these benefits. Towne Park's commitment to its workforce reflects in its dedication to providing a supportive and enriching environment where employees can thrive and contribute to a meaningful mission of service excellence.

• High school diploma or general education degree (GED)
• Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
• One (1) month related experience and/or training or equivalent combination of education and experience
• Knowledge of principles and processes for providing customer and personal services
• Ability to read and write standard English language
• Ability to read and comprehend simple instructions, short correspondence and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
• Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
• ability to perform these operations using units of American money
• Ability to understand 24 hour and military time systems
• Ability to understand rates applicable to time passed
• Ability to operate a manual transmission is highly desirable
• Perform parallel parking