Valet and Overnight Valet Attendant - Austin, TX

Parking Management Company (PMC) is a renowned national leader in hospitality-focused parking services with its headquarters located in Nashville, Tennessee. PMC specializes in providing comprehensive valet and self-parking management, shuttle services, event parking, and porter/bell services tailored to the unique needs of hotels, resorts, healthcare facilities, and event venues across the country. With a strong commitment to excellence and a guest-first philosophy, PMC strives to extend the hospitality experience beyond the venue or property by delivering seamless, high-touch service that consistently elevates both partner and guest satisfaction. The company’s emphasis on professional growth and a supportive work environment makes it a highly sought-after employer in the service sector. The Valet Parking Attendant and Overnight Valet Attendant positions based in Austin, TX, offer an exciting opportunity to join PMC’s dedicated valet parking operations department. Reporting directly to the Guest Service Coordinator, these roles are available on a full-time or part-time basis, including overnight shifts from 10 pm to 6 or 7 am, reflecting the company’s versatile scheduling options to accommodate different lifestyles and preferences. Compensation ranges from $7.25 to $15.00 per hour plus daily cash tips, with rates varying by market and tips contingent upon service performance and customer interactions. In the capacity of Valet Attendant, you will be the welcoming face of the hotel, entrusted with warmly greeting guests, assisting with luggage, and creating a favorable first impression that aligns with PMC’s brand values of hospitality and professionalism. Your responsibilities include the secure and safe parking and retrieval of guest vehicles, performing thorough vehicle inspections to document any pre-existing damage, and managing traffic flow to ensure smooth and efficient valet operations, even during peak or overnight hours. Overnight Valet Attendants also have the critical role of monitoring and securing the parking area during late-night shifts, responding promptly to guest inquiries, and maintaining a clean, organized service environment that reflects the hotel’s standards. The position demands a customer service-oriented mindset, attention to detail, and the ability to manage multiple tasks simultaneously while upholding safety and quality standards. Valet Attendants work closely with teammates to support daily operations and ensure seamless service delivery, thereby enhancing guest satisfaction and loyalty. This role is ideal for individuals who enjoy dynamic, fast-paced environments and seek to develop a career within a nationally recognized company that supports employee growth through training, leadership programs, and nationwide opportunities. PMC is dedicated to creating a workplace culture that values diversity, equity, and inclusion. The company complies with all federal, state, and local laws regarding pay equity and offers a pay transparency policy. Employees receive health benefits including medical, vision, and dental insurance upon eligibility, access to a 401K plan, supplemental insurance like life and critical illness coverage, bonus opportunities, paid time off, paid training, and tuition assistance up to $5,250 per year through Bellevue University. PMC is also recognized as a military-friendly employer, emphasizing its commitment to support different communities and provide continuous professional development. With a firm stance on compliance with the Fair Labor Standards Act (FLSA), the role is non-exempt and eligible for overtime pay, ensuring fair compensation for all employees. Join Parking Management Company in Austin and be part of a team that values your contribution in making every guest experience memorable through exceptional valet services.

• High school diploma or GED
• Valid driver’s license and reliable transportation
• Clean background check
• No more than 3 moving violations within 3 years
• Ability to stand, walk, run short distances, and lift up to 50 lbs
• Ability to work evenings, weekends, and holidays
• Adherence to uniform and grooming standards