Urban Air Adventure Parks Needs Cafe Manager-Quick Hire! in

Urban Air Adventure Parks is a leading indoor adventure park company headquartered in Dallas. As a pioneer of the adventure park concept, it has grown to become the largest operator of adventure parks worldwide. Urban Air is dedicated to delivering an engaging and fun experience to families and children, fostering an environment where kids can challenge themselves, aim higher, and accomplish feats they never imagined possible. The company operates various locations, each designed to combine thrilling physical activities with a safe and welcoming atmosphere. Urban Air Westminster, one of its premier locations, operates with a strong commitment to inclusivity and equal opportunity employment, reflecting its values of diversity and community engagement. The Café Manager position at Urban Air Westminster is a pivotal role concentrated on supervising the daily operations of the Urban Air Café, ensuring a smooth, efficient, and guest-friendly environment. This role requires a dynamic, practical individual who thrives in a fast-paced kitchen and service setting. The Café Manager plays a crucial leadership role, managing the Café team with a hands-on approach that involves cooking, preparing, and serving food, alongside overseeing inventory, hygiene standards, and customer service protocols. This individual must exhibit a strong sense of urgency blended with a friendly demeanor that supports both the customers and team members alike. Responsibilities extend to training staff on menu preparation and front-of-house service, ensuring all team members meet the company’s high standards of punctuality, attendance, hygiene, and professionalism. The Café Manager is also tasked with managing supply deliveries, maintaining effective inventory control to minimize waste, and promptly addressing guest concerns to maintain exceptional service quality. Moreover, the manager is expected to consistently reinforce company policies, participate in team meetings and training events, and uphold the values and culture that define Urban Air Adventure Parks. This role is ideally suited for a candidate with previous experience in quick service or restaurant environments, coupled with leadership skills and a passion for creating positive customer experiences. With a requirement for a current or soon-to-be attained ServSafe or equivalent food handling certification, the Café Manager is expected to not only maintain compliance with food safety standards but to set a standard of excellence within the café. The position demands physical stamina, as the manager will spend considerable time standing and moving about a fast-paced facility and may be required to work varied shifts including evenings and weekends. Urban Air values professionals who can lead by example, demonstrate open-mindedness towards feedback and improvement, and possess the initiative to solve problems effectively while aligning team goals with overarching company objectives. The Café Manager opportunity offers a unique blend of operational responsibilities, team leadership, and direct customer engagement within an exciting entertainment environment. It represents a compelling career move for hospitality professionals eager to foster teamwork, maintain high standards, and contribute to the vibrant atmosphere that Urban Air Adventure Parks is known for.

• Ability to lead, motivate and empower Team Members
• Ability to align Team Members with Urban Air culture by balancing seriousness and having fun
• Ability to take initiative
• Excellent interpersonal and communication skills
• Ability to recognize problems and problem-solve
• Ability to set goals and convert plans into action
• Ability to see patterns in performance and strategize solutions
• Exercise good judgment in decision making
• Open to feedback and self-improvement
• Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
• Serve as a role model by demonstrating and upholding Urban Air policies and standards