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Posted on October 24, 2025
Role Based in Upper Darby, PA, USA
Primary Details
- Hiring Organization: First Watch Restaurants, Inc.
- Impactful work with supportive local leadership.
- Salary: $65k-$65k/Year (approx. $5.4k/Month)
- Benefits: This role offers a competitive benefits package.
- Job Title: Restaurant Operations Manager - Upper Darby, PA
- This role centers on your professional skills within the a dynamic space in Upper Darby, PA, USA.
- Worksite: Upper Darby, PA, USA, PA
- This Upper Darby, PA, USA-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our First Watch Restaurants, Inc. team in Upper Darby, PA, USA, PA is growing.
- Benefit from working in Upper Darby, PA, USA, a key hub for the a dynamic industry.
First Watch is a leading daytime dining restaurant chain specializing in made-to-order breakfast, brunch, and lunch. Renowned for its chef-curated menu that changes seasonally to showcase fresh, high-quality ingredients, First Watch has established itself as a pioneer in the daytime dining experience. With over 600 locations across 32 states, the company prides itself on delivering exceptional food while maintaining a strong commitment to community and sustainability. Known for its award-winning dishes like the Lemon Ricotta Pancakes, Quinoa Power Bowl, and Million Dollar Bacon, First Watch has received numerous accolades including being voted the number one Best Breakfast by Newsweek's Readers' Choice Awards for 2025 and recognized as America's Most Loved Workplace several years in a row. This success stems from the company's deep values surrounding hospitality, quality, and employee wellbeing.
The Restaurant Operations Manager role at First Watch is integral to upholding these traditions and ensuring the seamless operation of the restaurant. This position operates with a unique blend of leadership over both front-of-house and back-of-house activities, reflecting the company’s holistic approach to restaurant management. There are no night shifts, enabling a healthy work-life balance, which aligns with the company’s YOU FIRST philosophy that heavily emphasizes employee happiness and empowerment. This philosophy encourages managers to take ownership and make decisions that enhance the guest experience while fostering a supportive and growth-oriented work environment.
As a Restaurant Operations Manager, you will use your supervisory and operational skills to lead and motivate your team in delivering exceptional service, ensuring adherence to First Watch's high culinary and safety standards. You will be responsible for driving sales, managing staffing, upholding food safety certifications, and resolving employee and customer concerns promptly. Additionally, you will oversee the physical security of assets and maintain the operational integrity of the restaurant. The role is built around coaching and developing team members to deliver memorable guest experiences and to perpetuate the positive culture that First Watch is famous for.
The generous benefits package reflects the company's dedication to employee welfare, including health, dental, vision insurance, and various supplemental insurance options. Other perks include a 401(k) retirement savings plan, life and disability insurance, childcare discounts, tuition reimbursement, paid time off, and access to mental health resources such as the Calm app and telemedicine services. Employees at First Watch are truly valued, as evidenced by this comprehensive approach to work-life balance and career development.
Working at First Watch means being part of a team that not only serves highly praised food but also prioritizes a culture of respect, inclusivity, and community impact. For instance, the company donates part of the proceeds from every kid's meal to support organizations making a positive difference locally, demonstrating a broader commitment beyond just the restaurant industry. This managerial position provides a unique opportunity for those passionate about hospitality, people development, and operational excellence to thrive in a vibrant, supportive workplace without the demands of night shifts or excessive overtime.
- High school diploma or equivalent
- Previous experience in restaurant management or hospitality leadership
- Food safety certification
- Strong communication skills
- Leadership and coaching ability
- Capability to handle customer and employee issues
- Basic financial literacy
- Availability to work morning shifts
- Ability to train and develop staff
- Commitment to company values and culture