Tyler,TX,USA Room Attendant-Housekeeper-Tyler,TX(Full-time)-Hersha

HHM Hotels is a distinguished hospitality company known for its commitment to providing exceptional lodging experiences across its diverse portfolio of hotels. With a strong focus on guest satisfaction and operational excellence, HHM Hotels has established itself as a trusted name in the hospitality industry. The company values its team members as the cornerstone of its success, fostering a culture that promotes growth, inclusivity, and a positive work environment. As an equal opportunity employer, HHM Hotels ensures non-discriminatory practices and supports diversity across all levels of the organization. Employees at HHM Hotels benefit from competitive wages, comprehensive health benefits, and opportunities for personal and professional development in a dynamic and fast-paced setting. HHM Hotels operates with core values that emphasize people as the primary capability, hearts ready to serve, a pursuit of only excellence, agility in business practices, and a strong sense of ownership and accountability. The Room Attendant role at HHM Hotels plays a critical part in maintaining the high standards of cleanliness and guest satisfaction that the company prides itself on. This position focuses on cleaning and maintaining guest rooms to ensure they meet established company standards. Tasks include sweeping, mopping, scrubbing, vacuuming, changing linens, replenishing towels and amenities, polishing furniture, dusting, and reporting maintenance issues to management. Room Attendants must also adhere to safety protocols such as wearing protective equipment and following OSHA and MSDS standards. Alongside their primary housekeeping duties, Room Attendants may be required to assist with house person and lobby attendant responsibilities during peak periods or when staffing is short. This role not only requires attention to detail and a commitment to guest satisfaction but also demands physical stamina to perform duties involving standing for extended periods, lifting weights up to 20 pounds, bending, squatting, and the use of cleaning chemicals. Interaction with guests is an important part of the position, where employees are expected to greet guests warmly and help drive guest satisfaction scores upward. The position offers a clear growth path within HHM Hotels, starting from Room Attendant to Housekeeping Supervisor, Assistant Executive Housekeeper, and eventually Executive Housekeeper for those who demonstrate dedication and leadership capabilities. HHM Hotels provides a supportive work environment with a comprehensive suite of benefits including medical, dental, and vision insurance, paid time off, 401k company match, daily pay options, free basic life insurance, travel discounts, commuter benefits, wellness programs, educational and professional development opportunities, and referral bonuses. Work schedules can be flexible but may also include holidays and weekends, reflecting the operational needs of the hospitality sector. The company champions a work culture that encourages employees to stay nimble, own their roles, and strive for excellence in every aspect of their work.

• High school diploma preferred
• Previous housekeeping experience required or equivalent training
• Understand and communicate in English